Senior Data Operations Support Associate

7 hours ago

Makati City, National Capital Region, Philippines DYNAMITE GAMES PTE. LTD. Full time ₱400,000 - ₱800,000 per year

Who We Are:

Dynamite Games is at the forefront of creating unparalleled gaming experiences for digital natives and the next generation of gamers. Our commitment to innovation and quality drives us to develop games that are not only visually stunning but also deeply engaging. Leveraging cutting-edge technology, we strive to deliver experiences that resonate with modern gamers, offering unique narratives and immersive gameplay.

What We Need:

We are looking for a Senior Data Operations Support Associate to join our ranks of growing game lovers, to support our growing operational needs. You will be working with a team of very experienced producer, game developers, artists and designer to create and operationalize HTML5 games.

We have a vibrant and fun work environment, there are plenty of gaming sessions and sharing sessions both internally (within the studios) and externally. If you enjoy building small to midsize game projects, if you think that you have what it takes to develop a successful product line of mobile games, we encourage you to apply now and find out more about what we have to offer.

Key Responsibilities

  • Answer customer support requests via our Jira ticketing system taking ownership of customer issues reported and seeing problems through to resolution. Liaise with the Development Team to ensure game releases run smoothly
  • Follow a planned schedule to monitor and manage live games configuration. Conduct risk assessment for games in development and assist with testing work to verify and report bugs.
  • Develop clear and concise documentation of business processes, workflows, and standard operating procedures (SOPs) that is easily comprehensible to both technical and non-technical teams. Collaborate with stakeholders to map out existing processes and identify opportunities for improvement.
  • Identify project risks and issues, proposing and implementing solutions to mitigate risks and ensure smooth project execution. Coordinate with stakeholders to ensure project goals and deliverables are clearly defined and met.
  • Develop and maintain dashboards, reports, and metrics to track business performance.Collaborate with cross-functional teams to prepare comprehensive reports and presentations for leadership team
  • Rotate 8-hour night shifts or other shifts, as and when required.

Who We Think Will Be A Great Fit:

  • A Degree in Software/Computer Science/Computing/Computer Engineering/IT discipline or equivalent is preferred
  • 4+ years working experience in technology or operations environment
  • Strong analytical skills with the ability to interpret complex data and translate it into actionable insights. Good working functional proficiency in SQL is a must.
  • Experience with any business intelligence tools (e.g., Tableau, Power BI, hubble ) is a must.
  • Exceptional written and verbal communication skills, with the ability to present complex ideas to both technical and non-technical stakeholders.
  • Attention to detail with a focus on accuracy and quality in both analysis and documentation. Strong problem-solving skills and a proactive approach to overcoming challenges.

(The candidate should be comfortable working on night and other rotating shifts, as and when required)

  • Master Data Operations Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Booth & Partners Full time ₱1,200,000 - ₱2,400,000 per year

    Job DescriptionMaster Data AssociateAs a Master Data Associate, you will work directly with Softchoice business functions andstakeholders to promote consistency, quality, integrity and standardization of master data across theentire organization. Your focus will be on creating and updating master data records in theappropriate systems in compliance with...

  • Senior Data Analyst, Support Operations

    6 hours ago

    Makati City, National Capital Region, Philippines Kroll Global Solutions Inc. Full time ₱1,800,000 - ₱3,000,000 per year

    The Senior Data Analyst will work as part of a highly functioning Production Operations team, tasked with supporting day-to-day operations of legal services. Independently define and develop solutions, with minimal direction, for a wide range of technical problems. Participate in team meetings and other collaborations, as well as design and peer reviews. Be...

  • Supply Chain and Operations Senior Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines SyCip Gorres Velayo & Co. (SGV) Full time ₱1,500,000 - ₱3,000,000 per year

    SGV Supply Chain and Operations (SC&O) Senior Associates will be part of business consulting professionals focusing on leading project engagements under the SC&O practice. They will lead high-performing teams that will help clients reinvent and transform their supply chain functions and outcomes across the business.SC&O Senior Associates are expected to:Lead...

  • IT Support Associate

    5 hours ago

    Quezon City, National Capital Region, Philippines Dermorepubliq Corporation Full time ₱30,000 - ₱60,000 per year

    Job Title:IT Support AssociateLocation:Eastwood, QCWork Set Up:OnsiteJob SummaryThe IT Support Associate at Dermorepubliq Corporation provides essential first-level technical support, addressing help desk tickets, troubleshooting hardware and software issues, and managing IT inventory. This entry-level role supports day-to-day operations by performing...

  • Senior Associate

    5 hours ago

    Makati City, National Capital Region, Philippines HC Global Fund Services, LLC Full time ₱1,500,000 - ₱3,000,000 per year

    About UsHC Global Fund Services, LLC ("HC Global") is a privately owned fund administrator serving fund managers and investment advisors in the alternative investments industry.Job DescriptionAs Senior Associate, you will be responsible for such duties and responsibilities that are normally associated with your position, which include, but are not limited to...

  • P&C Operations Generalist

    2 weeks ago

    Makati City, National Capital Region, Philippines NTT DATA Full time ₱1,200,000 - ₱2,400,000 per year

    Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...

  • Senior Associate

    5 hours ago

    Makati City, National Capital Region, Philippines HC Global Fund Services, LLC Full time ₱1,500,000 - ₱3,000,000 per year

    Job DescriptionAbout UsHC Global Fund Services, LLC ("HC Global") is a privately owned fund administrator serving fund managers and investment advisors in the alternative investments industry.*Job Description*As Senior Associate, you will be responsible for such duties and responsibilities that are normally associated with your position, which include, but...

  • Senior Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines HC Global Fund Services, LLC Full time ₱1,200,000 - ₱2,400,000 per year

    We're HiringJoin our growing team in Fund Administration.We're looking for passionate and detail-oriented professionals to fillSenior Associateroles across our offices in: Makati Ortigas Davao Bacolod Iloilo BatangasIf you have a strong commitment to excellence, and a desire to grow in a dynamic environment, we'd love to hear from...

  • Data Analytics Associate

    6 hours ago

    Makati City, National Capital Region, Philippines John Clements Consultants, Inc. Full time ₱600,000 - ₱1,200,000 per year

    Job Title: Data Analytics Associate (Entry Level)Schedule: Monday to Friday, 8:00 AM – 5:00 PMWork arrangement: 4 days onsite, 1 day WFHLocation: Makati CityPosition Overview:The Data Analytics Associate will help the recruitment team by managing access to systems, coordinating with system providers, and using data to improve processes. This is an...

  • Senior Associate, FS Preparation

    5 hours ago

    Makati City, National Capital Region, Philippines HC Global Fund Services, LLC Full time ₱1,200,000 - ₱2,400,000 per year

    About UsHC Global Fund Services, LLC ("HC Global") is a privately owned fund administrator serving fund managers and investment advisors in the alternative investments industry.Job DescriptionAs Senior Associate, you will be responsible for such duties and responsibilities that are normally associated with your position, which include, but are not limited to...