Spanish Customer Service

2 days ago

Quezon City, National Capital Region, Philippines INTELASSIST INC. Full time ₱400,000 - ₱800,000 per year

Account: Lease-to-own retailer Employment Type: Project Based (5 to 6 months)

Work Setup:Onsite for 1-2 months, followed by a transition to a hybrid setup.

Work Schedule:Night Shift (Eastern Time zone)

Location:Eastwood City Cyberpark Eastwood Avenue, Quezon City, Philippines, 1110 Salary Package: 40,000 PHP to 80,000 PHP/Monthly

Position Overview:

As a member of the Customer Service team, the Customer Service Representative will provide solutions to customer inquiries in a courteous and timely manner, including collaborating with various departments on behalf of the customers.

Duties and Responsibilities:

  • Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment and grow our "Safety First Culture"
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
  • Perform related duties as required or assigned by supervisor

Job Requirements:

  • Bachelor's Degree of any related field preferred
  • Atleast 2 years of experience as a Customer Service Representive
  • Handled a US based clientis amust.
  • Amenable to work inEastwood, Libis Quezon City during onboarding period.

Required Skills and Competencies:

  • Proficiency with Microsoft Office (Outlook, Word and Excel applications)
  • Ability to use phone and computer systems
  • Excellent oral and written communication skills
  • Strong listening/comprehension skills
  • Ability to stay composed and objective
  • Conversational, patient and confident, with a positive attitude

What benefits await you by joining Intelassist?

  • Global career advancement and networking opportunities.
  • Access to both virtual and on-site intensive courses for career and personal development enhancement.
  • Monetary rewards for successful referrals that are hired.
  • Guaranteed weekends off and a total of 20 paid leave days upon regularization.
  • Collaborative work environment
  • Eligibility for Health Maintenance Organization (HMO) coverage starting from the first month of employment, with coverage of up to 100,000 PHP per illness.

WHY INTELASSIST?We grow together. We value your effort. We aim to empower you.

  • Spanish Customer Service

    2 days ago

    Quezon City, National Capital Region, Philippines Intelassist Inc. Full time ₱40,000 - ₱80,000 per year

    Job descriptionAccount: Lease-to-own retailerEmployment Type: Project Based (5 to 6 months)Work Setup: Onsite for 1-2 months, followed by a transition to a hybrid setup.Work Schedule: Night Shift (Eastern Time zone)Location: Eastwood City Cyberpark Eastwood Avenue, Quezon City, Philippines, 1110Salary Package: 40,000 PHP to 80,000 PHP/MonthlyPosition...

  • Spanish Bilingual

    2 days ago

    Quezon City, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time $40,000 - $60,000 per year

    Job Summary:We are seeking a Bilingual Customer Service Representative fluent in Spanish and English to join our customer support team. The ideal candidate will provide outstanding service to our Spanish- and English-speaking customers, handling inquiries, resolving issues, and ensuring an exceptional customer experience across various communication...

  • Spanish Bilingual Customer Service Representative

    2 days ago

    Quezon City, National Capital Region, Philippines Comrise Full time ₱80,000 - ₱100,000 per year

    Job descriptionEngage with bilingual (English and Spanish) customers through voice channels to address inquiries, concerns, and requests related to mortgage products, services, and account informationProvide accurate and comprehensive information about mortgage options, interest rates, loan terms, and other relevant details to assist customers in making...

  • Spanish Bilingual Customer Service

    2 days ago

    Quezon City, National Capital Region, Philippines BruntWork Full time $104,000 - $130,878 per year

    This is a remote position.Role Name: Bilingual Virtual Assistant - Customer Service & Administrative SupportSchedule:Monday through Friday, 9:00 AM - 6:00 PM Includes 1hr - unpaid breakClient Timezone: Pacific TimeWe're seeking a dedicated Bilingual Virtual Assistant to serve as the welcoming voice of our customer service operations. This role offers the...

  • Spanish Bilingual Customer Support Technician

    6 days ago

    Quezon City, National Capital Region, Philippines KMC Solutions Full time

    Spanish Bilingual Customer Support TechnicianWe are looking for a Spanish Customer Support Technician who will receive all incoming communications from calls, chat, emails, and/or web tickets. The successful candidate will update user profiles and tickets with the correct information. All customer support representatives need to make the customer feel...

  • Spanish Bilingual

    2 days ago

    Quezon City, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time $30,000 - $50,000 per year

    Previous experience in a collections or customer service role, preferably in a B2B inbound environment.Core Process:Accounts Receivable Inbound Contact Center (Spanish)Key Strengths:Handle inbound calls from customers regarding outstanding balancesInvestigate and address customer complaints or concerns related to invoices, payments, or order...

  • URGENT: Spanish-speaking CSRs

    2 days ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱150,000 - ₱300,000 per year

    Calling out all Spanish-speaking CSRs in Metro Manila.Start Date: September 2025 Available Spanish-speaking roles: Spanish Accounts Receivable, Collections Spanish Language Specialist Spanish HR SpecialistWork setup: On-site, Quezon CityWork schedule: Night shift Qualifications: At least 6 months of experience in BPO handling Spanish (any line of...

  • Spanish Bilingual Speaker

    4 weeks ago

    Quezon City, National Capital Region, Philippines VCC Link Full time

    Job Description:Handle customer inquiries and complaints from Spanish-speaking clients.Provide accurate information about products, services, and policies.Assist customers in resolving issues in a timely and efficient manner.Job Qualifications:Spanish speaker with strong verbal and written communication skillsMust have a valid passport and work visa (for...

  • Spanish Bilingual Agent

    2 days ago

    Quezon City, National Capital Region, Philippines Targets RMS Full time ₱500,000 - ₱600,000 per year

    JOB DESCRIPTION OVERVIEW:The Spanish Bilingual CSR is primarily responsible for answering inquiries with exceptional customer service while maintaining positive customer relation.QUALIFICATIONS / EXPERIENCE:Spanish speaking skills (training\certification)1 + year of call center experience with 1 year of additional specialCommunication Proficiency i.e.,...

  • Spanish Bilingual Representative

    2 days ago

    Quezon City, National Capital Region, Philippines ESOL IT SERVICES INC. Full time $104,000 - $130,878 per year

    URGENT HIRING No Spanish Bilingual Representative experience neededKey Responsibilities:Assist with basic customer communication in Spanish and EnglishSupport simple administrative tasks as neededParticipate in team meetings and training sessionsLearn and grow within the role with ongoing supportQualifications:Spanish Certification – B1 level or...