Property Management Administrative Assistant
5 days ago
This is a remote position.
Role Name: Property Management Administrative Assistant
Schedule:
40 hours/week
Monday to Friday 12pm to 8pm CT
Client Timezone: CT
This is an exciting opportunity to serve as the primary administrative backbone for a busy property management operation. You'll be the first point of contact for tenants, vendors, and prospects, managing essential communications and coordinating critical maintenance activities. Starting with core administrative functions, this role offers tremendous growth potential as you can expand into financial administration, invoice creation, and other business-critical functions. You'll work directly with the business owner, have access to modern technology tools, and enjoy the flexibility of remote work while making a real impact in the real estate industry.
Serve as the primary phone contact for tenants, vendors, and prospects, following provided scripts and guidelines to ensure professional, consistent communication
Coordinate maintenance activities between tenants and vendors, ensuring timely resolution of property issues
Manage utility-related communications and coordinate service connections, disconnections, and transfers
Interface with municipal offices for occupancy inspections and compliance requirements
Handle general administrative tasks that support daily business operations and client satisfaction
Utilize Google Voice system and email to maintain professional communication standards
Manage shared documents and spreadsheets for tracking projects, communications, and coordination efforts
Expand responsibilities to include creating invoices and repair estimates as you grow in the role
Respond to emergency requests and adapt to changing priorities in a fast-paced environment
Maintain consistent availability during client's business hours for optimal communication coverage
Previous experience in property management or real estate administration strongly preferred
Excellent verbal and written communication skills with a professional phone manner
Demonstrated ability to follow detailed scripts and instructions while maintaining personal touch
Proficiency with Google Suite applications including Gmail, Google Voice, and Google Sheets
Strong organizational skills with ability to coordinate multiple parties and competing priorities
Flexibility to handle urgent situations and emergency requests as they arise
Reliable high-speed internet connection and professional home office setup
Self-motivated with ability to work independently while maintaining regular client communication
Adaptability to learn new property management software and systems as needed
Commitment to month-to-month contract structure with potential for long-term growth
- With HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
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