Outbound Telemarketing Officer

2 weeks ago

Paranaque City, Calabarzon, Philippines MicroSourcing Full time ₱250,000 - ₱500,000 per year

Discover 100% YOU with MicroSourcing

Position: Outbound Telemarketing Officer

Location: Baclaran, Paranaque

Work Setup & Shift: Work from Home | Dayshift

Why join MicroSourcing?

You'll have:

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your role

As an Outbound Telemarketing Officer, you will:

Appointment Setting & Sales

  • Conduct outbound calls to nurture leads and book appointments.
  • Engage prospects to understand needs and recommend suitable solutions.
  • Handle objections and negotiate to close sales.
  • Exceed conversion targets by managing the sales pipeline.

Data & Strategy

  • Maintain accurate customer database records (CRM).
  • Track and report on call outcomes and performance metrics.
  • Collaborate with sales and marketing to optimise outreach strategies.
  • Provide feedback on call scripts and market trends.
  • Adapt to various industries and client needs.

Customer & Compliance

  • Deliver outstanding customer service to build long-term relationships.
  • Communicate professionally and persuasively.
  • Ensure compliance with data privacy and telemarketing best practices.
  • Stay informed on industry trends and client offerings.

Team Support

  • Contribute to a positive and collaborative team environment.
  • Assist in training and mentoring new team members as needed.

What You Need:

Non-negotiables:

  • At least 1 year+ of experience in telemarketing, outbound sales, or a similar role.
  • Proven track record of meeting or exceeding sales targets.
  • Experience using CRM systems to manage customer data and track progress.
  • Background in engaging with business prospects and handling objections professionally.
  • Understanding of sales processes and methodologies.

  • Knowledge of telemarketing regulations and data privacy compliance.

  • About MicroSourcing

    With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%

For more information, visit

*Terms & conditions apply.

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