Operations Support Coordinator

4 days ago

Ayala Alabang, National Capital Region, Philippines Go Remote Staff Full time ₱40,000 - ₱50,000 per year
We're looking for an experienced Operations Support Coordinator to join a respected and growing Australian construction company. In this role, you'll help shape the way the business runs—streamlining processes, supporting tenders, and creating clear, effective documentation that drives efficiency. If you're detail-oriented, process-driven, and thrive in a fast-paced environment, this is your chance to make a real difference—and grow with a team that values initiative, structure, and results.

What We Offer?
This opportunity offers not just a job, but a chance to build your career in a supportive and inspiring environment.

  • Stable, full-time dayshift schedule—enjoy your evenings and weekends
  • Paid Time Off Prepaid HMO for your health and well-being
  • 13th Month Pay to reward your commitment
  • Earn up to PHP 50,000 monthly
  • A collaborative team culture that values creativity, ownership, and growth
Essential Duties and Responsibilities:
  • Develop documented and digital standardized procedures for various construction activities across all departments alongside every department lead.
  • Identify opportunities to streamline or improve business processes. This includes implementing best practices and leveraging technology to improve operational workflows.
  • Create clear and concise documents, manuals, and instructional guides that outline procedures and workflows following a pre designed written and digital format.
  • Assist with the completion and collation of documentation related to business procedures, safety protocols, permits, and regulatory compliance. Ensure that all documentation is accurate, up-to-date, and accessible to relevant stakeholders.
  • Oversee the implementation of new processes and procedures, ensuring adherence and providing necessary support to the Operations Manager with related reports
  • Collaborate closely with cross-functional teams to gather insights, address operational challenges, and optimize workflows.
  • Conduct regular audits and quality checks to ensure compliance with established procedures and standards.
  • Compile and analyze operational data to track performance metrics, identify trends, and make data-driven recommendations for improvement.
  • Write descriptive and detailed marketing, strategy and company experience specific responses for tender submissions.
  • Assist in the Management/oversight of Senior Management inboxes
  • Other ad hoc and administrative functions required for the role.
Education and Work Experience:
  • Higher Education in business administration, Operations, or a related field highly regarded.
  • Minimum of three (3) years' experience as Operations Support Coordinator or any relevant role with a strong track record in process improvement and documentation, and preferably in the Construction Industry.
  • Above average English communication skills.
  • Exceptional writing skills, with the ability to articulate complex procedures clearly and concisely.
  • Strong organizational and analytical skills, with a keen eye for detail.
  • Proficiency in document design and management software (e.g., Microsoft Office Suite, Adobe Acrobat).
  • Ability to work effectively both independently and collaboratively in a fast-paced environment.
Other Requirements
  • Process-driven mindset with a passion for optimizing workflows and enhancing efficiency.
  • Strong problem-solving skills and the ability to think critically and strategically.
  • Ability to prioritize tasks and manage multiple projects simultaneously.
  • Commitment to maintaining high standards of quality and integrity in all aspects of work.

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