Business Analyst

Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide

Are you ready to be part of a professional community that's
powering businesses globally to save, grow and transform
? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you

Role: Junior Business Analsyst

Location: Remote | Work from Home

About Us:

At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.

Our Impact:

Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.

JOB OVERVIEW

As Junior Business Analyst with demonstrated experience. You must have a great work ethic, love learning new things and experimenting with your (and your team's) professional practice and improvement. You are dependable, ethical, love working alongside your teammates, and you have a sense of humour that shows your adaptability to any situation. You're confident in stepping up to any challenge and learn quickly from any setbacks. You are confident in your career direction and know when and how to ask for help.

DUTIES AND RESPONSIBILITIES

• Work with internal teams to elicit and explore feature ideas and requirements
• Meet with clients to analyse and document their individual needs
• Create high-level and detailed user stories of solution features and functions, adding to product backlog for updates and prioritisation
• Translate business requirements into detailed functional / technical requirements
• Work with the Product and Engineering teams to determine work scope, and elicit confident estimates for delivery timeframes
• Perform testing of the product to ensure it matches the intended experience for users
• Assist with internal and external communications, supporting transparency and broadcast of product and business information and updates
• Collaborate with clients/users to continuously gather feedback for ideas that improve their utility and experience of the product
• Support the Product Owner/Manager and Developers, as necessary
• Contribute to agile ceremonies
• Contribute to customer support processes and triage of issues

QUALIFICATIONS

• 2+ years of experience working as a Junior Test, Product, or Business Analyst in agile (scrum), cross-functional teams, delivering complex products and projects
• Experience in using tools such as JIRA and Confluence
• Ability to use different visualisation tools to communicate meaning
• Strong listening, communication, and interpersonal skills
• Understanding of business process mapping and data flow
• Ability to document clear business, technical and functional requirements
• Collaborative approach to solution option design and promoting effective decisions
• Applies structured problem-solving in-line with business analysis best practice
• Ability to empathise with end users, client sponsors and the domain market to convey the "why" of products and feature sets.

What's in It for You:

• Flexibility
  : Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance
• Inspiring Workspaces
  : Our offices are strategically located and designed to fuel your best work.
• Free Unlimited Barista Coffee and Booze
  : Enjoy refreshments from our cafe and beverage bar.
• Dynamic Open Spaces
  : Conducive for productivity and creativity.
• State-of-the-Art Security
  : Ensuring your safety and peace of mind.
• Game Rooms
  : Take a break and unwind with our recreational facilities.
• Competitive Compensation
  : Your talents deserve to be rewarded We help you negotiate with our clients.
• Professional Growth
  : Access to ongoing training and development opportunities to help you reach your full potential.
• A Supportive Community
  : Join a diverse and inclusive team that's dedicated to your success.
• Global Impact
  : Be part of something bigger and make a difference on a global scale.

Ready to Make a Difference?

If you're ready to join a dynamic team and be part of something truly special, we want to hear from you Apply directly on this job ad, and let's forge a brighter future together

hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.