Housekeeping Manager
3 days ago
Housekeeping Manager
Oversees the daily operations of the housekeeping and laundry departments to ensure that guest rooms, public areas, and back-of-house areas meet the hotel's cleanliness, hygiene, and aesthetic standards. The role is key to guest satisfaction, operational efficiency, and compliance with safety and sanitation regulations in line with 4-star hotel service expectations.
Key Responsibilities
Guest Experience & Service
- Ensure all guest rooms and public areas are cleaned, maintained, and presented to 4-star standards.
- Respond promptly to guest requests, complaints, or special requirements related to housekeeping.
- Implement personalized service for VIPs and long-stay guests.
Operations Management
- Supervise daily cleaning schedules for rooms, public spaces, and facilities.
- Conduct regular inspections to ensure quality and adherence to standards.
- Oversee laundry operations, linen inventory, and uniform distribution.
- Coordinate with Front Office for room status updates and guest arrivals/departures.
- Ensure timely completion of housekeeping reports and logs.
Staff Supervision & Training
- Recruit, train, and supervise housekeeping personnel.
- Prepare work schedules, duty rosters, and manage staff attendance.
- Conduct regular team briefings, performance evaluations, and corrective coaching.
- Promote teamwork, discipline, and a service-oriented culture among staff.
Inventory & Cost Control
- Manage supplies and equipment inventory (cleaning materials, amenities, linens).
- Monitor usage to control costs and minimize wastage.
- Coordinate procurement requests with the Purchasing Department.
Compliance & Standards
- Enforce adherence to hotel SOPs, hygiene, and sanitation standards.
- Ensure compliance with health, safety, and environmental regulations.
- Implement preventive maintenance programs for housekeeping equipment.
- Coordinate with Engineering for repair and maintenance needs.
Coordination & Communication
- Work closely with Front Office, F&B, and Engineering to meet guest and operational needs.
- Support Sales & Marketing and Banquets in setting up events and special functions.
- Report operational updates, challenges, and improvements to the General Manager.
Qualifications
Bachelor's degree in Hospitality Management or related field preferred.
Minimum 3–5 years of supervisory experience in housekeeping (preferably in a 4-star or higher hotel).
Strong leadership, organizational, and time management skills.
Knowledge of cleaning techniques, equipment, and chemical handling.
Excellent communication and interpersonal skills.
Ability to work flexible hours, including weekends and holidays.
Competencies
Attention to Detail & Quality Focus
Leadership & Team Management
Guest-Oriented Service Mindset
Problem-Solving & Decision-Making
Cost Awareness & Resource Management
Adaptability & Stress Management
Key Performance Indicators (KPIs)
Guest Satisfaction Scores (cleanliness ratings)
Room Readiness & Turnaround Time
Staff Productivity & Attendance Compliance
Inventory & Cost Control Reports
Health & Safety Audit Results
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- On-site parking
- Paid training
- Staff meals provided
Experience:
- Supervisory of housekeeping: 3 years (Preferred)
Language:
- English (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
-
Housekeeping with NC2
2 weeks ago
Tacloban P, Philippines United Shalom Hospital Full time ₱200,000 - ₱400,000 per yearWhat you'll be doing:Thoroughly clean and disinfect all assigned patient rooms, common areas, and other designated spaces according to hospital protocolsReplenish supplies such as linens, towels, soap, and other amenities in a timely mannerAssist in the disposal of waste and soiled linens, following proper proceduresOperate cleaning equipment and machinery...
-
Housekeeping Supervisor
2 weeks ago
Bagac P, Philippines La Jolla Luxury Beach Resort Full time ₱144,000 - ₱240,000 per yearWe are seeking a dedicated and experienced Housekeeping Supervisor to join our team and ensure the highest standards of cleanliness and guest satisfaction. The Housekeeping Supervisor will lead a team of housekeeping staff, oversee daily operations, and maintain a welcoming and orderly environment for our guests. If you have a keen eye for detail, strong...
-
Housekeeping Supervisor
2 weeks ago
Cauayan P, Philippines Hotel Sophia Full time ₱144,000 - ₱216,000 per yearA Housekeeping Supervisor plays a vital role in overseeing the daily operations of the housekeeping department, ensuring the highest standards of cleanliness and order are met. The specific duties can vary slightly depending on the facility (hotel, hospital, university, etc.), but core responsibilities generally include:Key Responsibilities:Staff Supervision...
-
Housekeeping Supervisor
2 days ago
Pasay P, Philippines SMX Clark Full time ₱300,000 per yearSupervises housekeeping staff as duties are being performed.Stocks and maintains supply rooms; orders supplies according to a budget.Receives, processes, and handles guest complaints in regard to housekeeping services.Ensures that all areas are kept clean and free from hazards.Organizes all staff during the day and hosts daily meetings with housekeeping...
-
Front Desk and Housekeeping
4 days ago
Cubao P, Philippines The Nest By The Sea Full time ₱180,000 - ₱240,000 per yearA job description for a front desk and housekeeping staff combines guest interaction with the responsibility of maintaining the cleanliness and order of the property. Front desk duties include check-in/check-out, reservations, answering guest questions, and handling payments, while housekeeping tasks involve cleaning rooms and public areas, and assisting...
-
Housekeeping Room Attendant
14 hours ago
Cebu City P, Philippines Auberge Dormittelle Full time ₱96,000 - ₱120,000 per yearPreferably a graduate of Hotel and Restaurant Management or any equivalent related to Hotel industry.Previous guest service and/or housekeeping experience.Experience using industrial cleaning equipment and products.Shifting/ Rotation working hours.Ability to work with little or no supervision while meeting high-performance standards.Physical mobility and...
-
Room Attendant/Housekeeping
1 week ago
Bel-Air P, Philippines ALB Properties Management & Construction Full time ₱240,000 per yearQUALIFICATIONS:· Graduate of HRM or any 4 – year related course is required.At least 1 year experience in housekeeping, janitorial or cleaning services.Ability to work with minimum supervision and maintain a high-level of performance.Proficient in basic cleaning techniques and the safe operation of standard cleaning equipment and supplies.Demonstrates...
-
Housekeeping/Inventory staff
6 days ago
Malolos City P, Philippines AK5+ Interior Design Full time ₱172,800 - ₱208,800 per yearThe Office Housekeeping and Inventory Officer is responsible for maintaining cleanliness, orderliness, and safety within the office and warehouse premises. The role also involves managing and monitoring the company's supplies, office materials, and equipment inventory to ensure proper documentation, efficient usage, and timely replenishment.Key...
-
Front Office Manager
6 days ago
Tacloban City, Eastern Visayas, Philippines Cevio Hotel Corporation Full time ₱900,000 - ₱1,200,000 per yearFront Office ManagerOversees the daily operations of the hotel's front office department to ensure excellent guest services, efficient check-in/check-out procedures, and smooth coordination with other departments. The role is responsible for maintaining service standards consistent with a 4-star property, supervising front office personnel, and implementing...
-
General Manager
1 week ago
Tacloban City, Eastern Visayas, Philippines Natural9 Corporation Full time ₱2,500,000 - ₱6,000,000 per yearJOB DESCRIPTION:General Manager is responsible for the overall strategic leadership, operational excellence, financial performance, and guest satisfaction of the hotel. The role ensures that the hotel operates in alignment with international hospitality standards, company policies, and local regulations while delivering a 4-star guest experience.Key...