Host, Premium Services

POSITION SUMMARY Shift Manager, Premium Services is responsible for providing supervision to the day-to-day operation of the Player Development Team while working closely with other departments to provide excellent services and unforgettable gaming experiences to our VIPs. DUTIES AND RESPONSIBILITIES ​ · To oversee and give support...

REQ13260 Senior Host, Elite Services (Open)POSITION SUMMARY:Senior Host, Elite Services is responsible for maintaining harmonious relationships with Premium Direct and Junket patrons to help generate return business by providing excellent customer service while maintaining a professional demeanor.PRIMARY RESPONSIBILITIES:1. Maintains a strong on-floor...

The VIP Host is responsible for providing premium service and personalized experiences to high-stakes casino players. This role involves building and maintaining relationships with VIP guests to ensure their loyalty and satisfaction, and enhancing their overall gaming experience.Responsibilities:Welcome and greet guests and players upon arrival.Provide...

The VIP Host is responsible for maintaining and servicing high-value players. This role plays a key part in providing a personalized and seamless experience for VIP clients, ensuring satisfaction, loyalty, and repeat business.Responsibilities:Greet and host VIP clients upon arrival; ensure personalized service throughout their stay.Monitor players' activity...

Job Description:Increases and improves customer's play and visitation in the property.Gathers feedback from patrons to enhance the development of new events and other incentives in the property and promote in-house programs and promotions as well as assist Event & Promotion in the execution of events & promotions.Prepares and updates Arrivals and Departures...

REQ13152 Senior Host, Loyalty Marketing (Open Date: 15/08/2025)POSITION SUMMARY: The Senior Host, Loyalty Marketing plays a key role in the development and implementation of City of Dreams Manila Loyalty Marketing. Coordinate and assist with all initiatives to drive patronage into the property and updates market research. This role is also responsible for...

REQ12995 Senior Host, Loyalty Marketing (Open)POSITION SUMMARY: The Senior Host, Loyalty Marketing plays a key role in the development and implementation of City of Dreams Manila Loyalty Marketing. Coordinate and assist with all initiatives to drive patronage into the property and updates market research. This role is also responsible for providing on-site...

POSITION SUMMARY The VIP Reception Agent is the first point of contact for VIP Premium and Junkets, playing a crucial role in providing exceptional customer service. They are responsible for handling guest check-ins and check-outs, managing reservations, addressing guests inquiries, and ensuring a positive guest experience for VIP Premium and Junket...

Shift Manager Opportunity">The Shift Manager will provide operational leadership to a team of hosts, overseeing daily departmental activities and collaborating with other departments to deliver exceptional gaming experiences.Key responsibilities include conducting pre-shift briefings, assigning tasks, and providing guidance to hosts at designated...

Deal games accurately according to current rules. Greet and acknowledge online players professionally. Communicate clearly in English or Tagalog based on the table's language setting. Protect game integrity by following established protocols. Handle cards and game equipment properly. Maintain a professional appearance and grooming standards. ...