Premium Services Host – Korea

2 weeks ago

Paranaque City, Calabarzon, Philippines Solaire Resort & Casino Full time ₱1,200,000 - ₱2,400,000 per year

Job Description:

  • Increases and improves customer's play and visitation in the property.
  • Gathers feedback from patrons to enhance the development of new events and other incentives in the property and promote in-house programs and promotions as well as assist Event & Promotion in the execution of events & promotions.
  • Prepares and updates Arrivals and Departures of Players/ makes reservations for hotel rooms/updates reservations of hotel rooms for players/players pick up or send off player's airport/checks incoming flight times for airlines.
  • Assists patrons with hotel, limo, and restaurant bookings.
  • Proactively resolves any guest issue that arises, including the coordination of departmental assistance when necessary.
  • Achieves quarterly goals, such as turnover, drop, filling special events, telemarketing efforts, profit, etc.
  • Supports the overall development of the player database focusing on the foreigner database.

Minimum Requirements

  • At least college graduate
  • At least 1 year of guest service experience in the casino industry
  • Outgoing personality and proactive working attitude.
  • Excellent customer service skills.
  • Strong computer skills.
  • Able to communicate in English effectively, in both written and oral forms.
  • Proficient in Chinese, Korean or Japanese languages.

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