Client Services Accounting Administrator
2 weeks ago
Job Description
The Opportunity
Our client is an Australian chartered accounting firm that provides strategic financial advisory and accounting services for SME law firms. With their deep legal industry expertise and powerful integrated modern financial reporting tools, they go beyond simply looking after clients' tax, accounting, and compliance needs to add value to every part of the client's business.
This company fosters creativity, prioritizes professional development, and has a proven track record of fast-tracking outstanding performers. Working with our client means joining a supportive and innovative environment that values learning and continuous improvement.
They are looking for a Client Service Accounting Administrator who will play a crucial role in delivering exceptional client experiences. This role supports the Accounting Team by handling administrative and compliance tasks, ensuring smooth client service delivery.
This position will follow a hybrid work setup with one day in the office per week—working hours from 6 AM to 3 PM every Monday to Friday.
Key Responsibilities
- Work closely with two Client Managers, managing administrative tasks for the Accounting Team.
- Communicate directly with clients regarding Australian tax and compliance matters, record information, and triage queries to the appropriate Client Manager or contact.
- Coordinate client onboarding and offboarding to ensure a professional and seamless process.
- Prepare and lodge BAS and compliance documents with ATO and ASIC.
- Collect the financial statements, tax returns, and client advice packs for delivery.
- Maintain accurate client records and ensure data integrity in CRM systems.
- Assist in maintaining FWO standards for client service, confidentiality, and compliance.
Key Skills & Experience
- Minimum 2 years of experience in a Client Service Administrator or administrative role with exposure to Australian tax and compliance.
- Strong knowledge of payment plans, BAS lodgment, and collation pack preparation.
- Familiarity with ATO Portal, XERO PM systems, SharePoint, and Microsoft Teams.
- Experience with Now Infinity or similar ASIC platforms is a big plus
- Excellent written and communication skills
- Good phone ethic
ASW Offers
- We are experts in talent acquisition partnerships. This means that you will be a trusted member of the ASW family, and get access to our great benefits, plus you also get to work directly with one of our clients.
- In our unique English-speaking environment, you can practice and enhance your English with peers and international client teams based in Australia, the UK, the US, or NZ.
- Get global access to Learning and development programs.
- Great work-life balance.
- Competitive remuneration.
- Excellent medical benefits.
- Great Paid Leave entitlements.
- Company parties/events, future travel opportunities, and other exciting activities.
- Ongoing career opportunities.
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