Customer Service Representative

2 weeks ago

Iloilo City, Western Visayas, Philippines Cooee Inc. Full time ₱150,000 - ₱250,000 per year

Job Type:
Full-time, Graveyard Shift (7 PM- 4 AM)

Work Setup:
Onsite - 2nd Floor Iloilo Gateway Hotel & Suites, Brgy. Mali-ao, Pavia, Iloilo City

We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia. They employ a four pillars approach to risk and compliance management - Essential Services Management, Property Risk, Height Safety, and Emergency Management.

Responsibilities

  • Interpreting and validating client's needs
  • Action an appropriate service response to resolve issues
  • Accurate data capture / entry
  • Effectively communicate with clients and contractors
  • Ensure internal and external service standards are met
  • Tracking and closure of outstanding jobs within agreed KPIs
  • Participate in system and staff development

Qualifications

  • Fresh graduates or with 2 years customer service experience
  • Excellent verbal and written communication skills (phone and email)
  • Proficiency in problem-solving
  • Possesses excellent people skills
  • Basic Knowledge with Microsoft Office Suite
  • Experience in working in a customer service role is a plus.
  • Accuracy and attention to detail is essential.
  • Capacity to perform both individually and as a highly effective team member
  • Able to prioritize, multitask, and efficiently manage time.

  • Customer Service Representative

    1 week ago

    Iloilo City, Western Visayas, Philippines Sagility Full time

    Company DescriptionSagility is a tech-enabled healthcare business process management company that supports US payers, providers, and their partners to deliver best-in-class operations, enhance member and provider experience, improve care quality, and promote health equity. We use a holistic consulting approach to address healthcare payer and provider pain...

  • Customer Service Representative

    2 weeks ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱180,000 - ₱360,000 per year

    Fair Trade Outsourcing is hiring a Full time Customer Service Representative role in Iloilo City Proper, Western Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: EveningJob Purpose Customer Service Representatives are responsible for...

  • Customer Service Representative

    6 days ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱150,000 - ₱300,000 per year

    Job PurposeCustomer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...

  • Customer Service Representative

    2 weeks ago

    Iloilo City, Western Visayas, Philippines FILIMEX RESOURCE GROUP, INC. Full time ₱180,000 - ₱240,000 per year

    FILIMEX RESOURCE GROUP, INC. is hiring a Full time Customer Service Representative role in Jaro, Western Visayas. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱15,000 - ₱20,000 per monthJob Summary:We are seeking a motivated and customer-focused Customer Service Representative...

  • Customer Service Representative

    2 weeks ago

    Iloilo City, Western Visayas, Philippines Neksjob Iloilo Full time ₱150,000 - ₱250,000 per year

    Neksjob Iloilo is hiring a Full time Customer Service Representative role in Mandurriao, Western Visayas. Apply now to be part of our team.Job summary:Flexible hours available

  • Customer Service Representatives

    1 day ago

    Iloilo City, Western Visayas, Philippines TalentSync Training and Development Full time

    We areseeking highly motivated and customer-oriented individuals to join our dynamic team as Customer Service Representatives (Retail Account) in our Iloilo City office. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients, handling various non-voice account-related inquiries and tasks.What...

  • Customer Service Representative

    2 weeks ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time

    SPECIFIC DUTIES AND RESPONSIBILITIES The following are the specific duties and responsibilities of the Customer Service Representative.Answering calls and responding to customer complaints. Accessing customer accounts and policy schedules. Providing customers with detailed information about policies and products. Recommending available products. ...

  • Customer Service Representative

    2 weeks ago

    Iloilo City, Western Visayas, Philippines FTO Full time

    Specific Duties And ResponsibilitiesThe following are the specific duties and responsibilities of theCustomer Service Representative.Answering calls and responding to customer complaints.Accessing customer accounts and policy schedules.Providing customers with detailed information about policies and products.Recommending available products.Adhere to provided...

  • Customer Service Representative

    6 days ago

    Iloilo City, Western Visayas, Philippines Caring-One Iloilo Call Center Services Full time ₱200,000 - ₱400,000 per year

    About the role We are seeking a passionate and customer-focused Customer Service Representative to join our dynamic team at Caring-One Iloilo Call Center Services. This full-time role is based in Iloilo, Western Visayas and involves providing exceptional customer service and support to our valued clients.What you'll be doingHandling inbound and outbound...

  • Customer Service Representative

    6 days ago

    Iloilo City, Western Visayas, Philippines IGT Alabang Full time ₱120,000 - ₱180,000 per year

    Join the Customer Service team at IGT Technologies Philippines, Inc. as a Travel Account-Customer Service Representative. In this full-time role based in Pavia Iloilo, you will be responsible for providing exceptional customer service to clients in the travel industry. Your role is crucial in ensuring a positive experience for our customers and contributing...