
dining staff
1 week ago
PURPOSE: This versatile role combines serving, bartending, and cashier duties. Will possess excellent customer service skills, a strong work ethic, and the ability to manage multiple responsibilities while maintaining a positive and professional attitude.
KEY ACCOUNTABILITIES:
- Greet customers warmly, escort them to their tables, and present menus.
- Take food and beverage orders from customers accurately and efficiently.
- Maintain a clean and organized dining area by clearing dishes, setting tables, and assisting with other housekeeping duties as needed.
- Provide detailed menu information, answer questions about ingredients, and recommend items based on customer preferences.
- Ensure proper handling of guest complaints or concerns, escalating issues to management when necessary.
- Follow all safety and sanitation guidelines when handling food and beverages.
- Collaborate with the kitchen and management team to ensure smooth service and customer satisfaction.
- Serve drinks to customers in a timely and courteous manner, ensuring proper portioning and garnishing.
- Maintain cleanliness and organization of the bar area, including washing glassware and cleaning countertops.
- Restock the bar with supplies such as liquor, mixers, garnishes, ice, and other ingredients.
- Process guest payments efficiently, including cash, credit card, or mobile payments.
- Ensure all transactions are recorded accurately and provide customers with correct receipts.
- Assist customers with any billing or payment issues and resolve them in a polite and professional manner.
- Balance the cash register at the end of the shift, ensuring all sales and tips are accounted for properly.
- Perform additional duties as requested by management.
MINIMUM QUALIFICATIONS:
EDUCATION: Bachelor's degree in hospitality management, or any food & service industry related courses
EXPERIENCE: Previous experience in a restaurant, bar, or customer service role is preferred.
SKILLS:
- Detail oriented
- Ability to work in a fast-paced, high-energy environment.
- Patient, honest and trustworthy
- Strong communication skills and the ability to work well with a team.
- Basic math skills for handling cash and processing payments.
- Flexibility to work evenings, weekends, and holidays as needed.
- Ability to multitask and remain calm under pressure.
- Friendly and personable
SUPERVISION: Standard; attention to detail required.
Job Type: Full-time
Pay: Php16, Php18,000.00 per month
Benefits:
- Company Christmas gift
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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