Senior Analyst

What's The Role
The purpose of this position is for the incumbent to play a key role in GSR Manila's change journey in continuing the process' transformation to a trail blazer for how Finance and the Business work together to deliver end to end value.

What You'll Be Doing
The analyst is expected to deliver excellent performance on related Key Performance Indicators (KPIs): Ageing Unbilled, Billing Accuracy, Overdue Invoice Positions, Query Management, and On-time Payments. Analysts are expected as well to be change agents of GSR Roadmap projects, and to continuously work in embedding GSR strategies into day-to-day tasks. The role also offers the incumbent an opportunity to develop leadership skills on influencing, collaborating, working to outcome and sound application of analytical and reporting skills with a diverse set of globally positioned stakeholders.

Pre Billing / Billing

Perform Pre Billing/Billing and Query Resolution activities for in-scope entities such as:

• Managing creation of upfront agreements through the Engagement Confirmation Tool (ECT) for handled types of charges through to gathering of confirmatons
• Driving action to manage KPIs relevant to the maintenance of ECT: coding validation errors, ageing open and expired engagements, etc.

• Managing billing for the Service Provider Entity assigned:

• Sourcing of data from feeders, preparation and thorough review of data to be processed for billing

• Timely processing of requests for billing received including the related Master data set up
• Communication of Unbilled accruals
• Preparation of ad-hoc reports not in-scope of MI

• Provision of support in audit requirements and customer requests

• Performing periodic reviews of unbilled items and ensuring escalation of actions needed to be taken by FO, OU and SP.

• Ensure compliance to Agreed Terms of Reference and identify root cause of noncompliance and follow through of resolution before the next billing
• Reviewing monthly Billing Accuracy compliance, searching for root causes and working towards permanent resolution of misses.
• Ensuring real time updates and ownership of actions assigned from the Query Management Tool
• Providing support to the Account Management team on Intra Group accounting activities for monthly reconciliations and quarterly reporting are performed within closing timeline.

Account Management

Own Query Resolution activities and manage accounts receivable positions, such as:

• Owning queries on invoices logged in the Resolve tool, and coordinating with SP, FO, and OU counterparts to expedite resolution
• Performing root cause analysis on disputes to prevent recurrences and contribute to continuous improvement on First Time Right (FTR) invoicing metrics
• Managing overdue by following up with Pay and OU approver counterparts. Where recurring blockers to timely recoveries are seen, proactively collaborate with relevant stakeholders to improve end to end ways of working
• Managing cash application and allocation processes to ensure timely update of open invoice positions in order to help focus follow up and escalation efforts where these are required
• Performing quarterly reconciliation on revenue and cost accrual balances between SPs and OUs, and resolving material imbalances in a timely manner

What You Bring
We are keen to speak with individuals who have:

• Knowledge in GSRR processes
• Accounting skills
• Business partnering skills
• Ability to deliver within tight deadlines
• Troubleshoot process issues
• Ability to provide SME support to Business Stakeholder
• Knowledge in Digital tools(power automate, power app, MS forms, power BI, Alteryx, Azure Machine Learning)
• Qualified DIY Power User and Purple people.

What We Offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performancerelated salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.

Shell Business Operations Manila
Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell's business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career.