Telco Account

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱600,000 - ₱1,200,000 per year

This role provides essential customer support for subscribers of telecommunications services, including mobile, broadband, and cable. It involves managing a variety of customer interactions from billing inquiries and service activations to troubleshooting signal issues and guiding technical resolutions. Communication is primarily through voice calls, chat, or email, and every conversation is handled with professionalism, empathy, and attention to detail to meet performance benchmarks and ensure high customer satisfaction.

In addition to resolving customer concerns, this role contributes to account retention and growth by recommending tailored service options and educating customers about available packages or upgrades. It also involves documenting interactions using CRM systems, identifying patterns in customer feedback, and working closely with supervisors and technical teams to streamline solutions. To thrive, the CSR must stay updated on telecom products and promos, adapt to new systems quickly, and maintain composure in a fast-paced, often high-volume support environment.

Qualifications:

  • (at least HS Grad (old curriculum) / SHS Grad |preferably with at least 6mos CCE| Excellent Communication Skills

  • Customer Service Representative – Telco Account

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines Stark Asia Solutions, Inc Full time ₱16,850 - ₱21,000 per year

    TELCO ACCOUNT – Customer Service Representative | Earn Up to ₱21,000Work Setup: OnsiteSchedule: Graveyard ShiftSalary Package:₱16,850 – For Freshers₱19,000 – With 6 to 12 months BPO Experience₱21,000 – With 13 months & above BPO ExperienceQualifications:High School or Senior High School GraduatePreferably with at least 6 months CCE (Customer...

  • Launch Your Career in CSR – Telco Account

    7 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱200,000 - ₱250,000 per year

    Location: Cagayan de Oro City, PhilippinesWork Setup: Onsite | Full-TimeStart your career with one of the country's leading telecommunications accountsWe're hiring Customer Service Representatives (CSR) for our Telco Account in Cagayan de Oro. If you're tech-savvy, love helping people, and want to build a stable career in customer service — this is your...

  • Customer Service for Telco Account

    7 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱240,000 - ₱480,000 per year

    We're looking for passionate and motivated individuals to join our Telco Customer Service team in Cagayan de Oro. As a CSR, you'll assist customers with inquiries, billing concerns, and technical issues while providing clear and friendly communication at all times.No BPO experience? No problem We provide comprehensive training to help you succeed and develop...

  • Customer Service Representative-Telco Account for Newbie

    45 minutes ago

    Cagayan de Oro, Northern Mindanao, Philippines Stark Asia Solutions, Inc Full time ₱192,000 - ₱264,000 per year

    Position: Customer Service RepresentativeAccount: TelcoShift: ShiftingLocation: Centrio Mall Ayala Cagayan De OroJob Description:Handling customer inquiries, resolving issues with mobile, internet, or other telecom services, and processing account-related tasks like payments and service requestsQualifications:1. At least Highschool or Senior High School2....

  • Urgent Hiring Customer Service for Telco Account

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

    We are hiring for Customer Service for Telco Account, you will be the key point of contact for our valued customers, providing exceptional service and resolving complex issues. This full-time role is based in our Cagayan de Oro, Misamis Oriental office, where you'll be part of a dynamic call centre team dedicated to delivering outstanding customer...

  • CSR - Telco Account | Fresh Graduate

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines Stark Asia Solutions, Inc Full time ₱201,600 - ₱252,000 per year

    JOIN OUR TEAMCUSTOMER SERVICE REPRESENTATIVE ( Telco Account )ONSITE | CAGAYAN DE OROWork Location:2F Centrio Ayala Mall, CM Recto Avenue, Cagayan de OroLandmark: Near Centrio Activity CenterWork Setup & Schedule:Graveyard Shift100% OnsiteQualifications:Senior High School Graduate with at least 6 months of BPO experienceCollege Graduate WITHOUT...

  • Telco Account

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines Stark Asia Solutions, Inc Full time ₱192,000 - ₱252,000 per year

    WE'RE HIRING: CUSTOMER SERVICE REPRESENTATIVEWork Location: 2nd Floor, Centrio Ayala Mall, CM Recto Avenue, Cagayan de OroWork Setup: Onsite | Graveyard ShiftQualifications:Senior High School or College GraduateWith or without BPO experienceMust have strong English communication skillsWhat We Offer:Competitive Salary: Up to ₱21,000Perks & Benefits (to be...

  • We're Looking for TELCO ACCOUNT

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    As a Customer Service Representative, you will be the first point of contact for customers, handling inquiries, concerns, and requests through calls, chats, or emails. You will provide accurate information, resolve issues efficiently, and ensure a positive customer experience. The role requires excellent communication skills, patience, and a customer-first...

  • Customer Service Associates

    6 days ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    Join our dynamic team as a Customer Service Associate (Telco Account), a leading provider of call centre services in Cagayan de Oro, Misamis Oriental. In this full-time role, you will be the voice of our client, a major telecommunications company, providing exceptional customer support and leveraging your communication skills to build lasting...

  • We're Hiring TELCO ACCOUNT-CDO SITE

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    Customer Service Representative (CSR)We're seeking a dedicated and customer-focused Customer Service Representative (CSR) to become part of our dynamic and expanding team. As a CSR, you'll serve as the primary contact for customers, handling questions, offering product or service details, and ensuring a seamless experience across various channels—phone,...