Massive Hiring for Telco Account

4 hours ago

Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱200,000 - ₱250,000 per year

We areseeking enthusiastic individuals to join our growing team as Call Centre Customer Service Representatives. As part of our dynamic workforce, you will play a crucial role in delivering exceptional customer service to our clients in the telecommunications industry. This full-time position is based in Cagayan de Oro, Misamis Oriental, allowing you to be part of an energetic and supportive work environment.

What you'll be doing

  • Handling inbound calls from customers and providing world-class service and support
  • Addressing customer queries and resolving issues in a timely and effective manner
  • Maintaining accurate records and documentation of all customer interactions
  • Continuously learning about our products and services to provide the best possible advice
  • Contributing to a positive team culture and working collaboratively with colleagues
  • Adhering to all company policies, procedures and quality standards

What we're looking for

  • Strong communication and interpersonal skills with the ability to engage with customers from diverse backgrounds
  • Excellent problem-solving skills and a customer-centric approach
  • Willingness to learn and a proactive attitude towards professional development
  • Ability to work effectively in a fast-paced, dynamic environment
  • No prior experience required - we provide comprehensive training to get you up to speed

Apply now

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