CSR - Customer Service Representative

4 hours ago

Tarlac City, Central Luzon, Philippines Intelegencia Full time ₱149,999 - ₱179,999 per year

Are you ready to represent one of the most respected brands in the financial industry? We're looking for motivated individuals who are passionate about delivering exceptional service and thrive in fast-paced, customer-focused environments.

Your Role: What You'll Do

As a Customer Support Representative, you'll be the frontline of our customer experience, providing timely and accurate support through various channels. Your responsibilities will include:

  • Handling inquiries via phone, email, or chat—covering topics like account balances, transactions, loan updates, card activations, and more.
  • Communicating clearly and professionally to deliver helpful, accurate information that leaves a positive impression.
  • Recording all customer interactions and maintaining up-to-date records in our internal systems.
  • Recognizing complex issues and escalating them to senior support or back-office teams for swift resolution.
  • Adhering to company policies and regulatory guidelines to safeguard customer information and uphold service quality.
  • Consistently meeting or exceeding performance targets related to customer satisfaction, quality assurance, and resolution time.

What We're Looking For

We're seeking individuals who are proactive, reliable, and committed to excellence. The ideal candidate will have:

  • At least 2 years of completed college education or a finished vocational/short course.
  • Experience in customer service or financial accounts (preferred but not required).
  • Strong communication skills in both English and Filipino.
  • Excellent problem-solving skills and attention to detail.
  • Willingness to work onsite in rotating shifts—including weekends and holidays.

Why Join Us?

When you join our team, you're not just starting a job—you're building a career with purpose. We offer:

  • A collaborative and inclusive work culture that prioritizes your personal and professional growth.
  • Opportunities to learn, advance, and be recognized for your contributions.
  • A chance to make a real difference in the lives of our customers.

Job Type: Full-time

Pay: Php17, Php20,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Angeles City, Central Luzon, Philippines The Boss System Full time ₱15,000 - ₱30,000 per year

    Position: Customer Service Representative (Onsite Night Shift)Location: Eclat Building, Blk. 48 Unit 3003–3004, Fil-Am Friendship Highway, Pampang, Angeles City, Pampanga, PHJob Type: Full-TimeJob Description:We are looking for dedicated Customer Service Representatives to join our team You will assist customers with inquiries, complaints, and support...

  • CSR - Customer Service Representative | AT&T Account (NO EXP NEEDED)

    4 hours ago

    Angeles City, Central Luzon, Philippines 1ST DYNAMIC PERSONNEL RESOURCES Full time ₱250,000 - ₱500,000 per year

    About the role 1ST DYNAMIC PERSONNEL RESOURCES' is seeking a dedicated Customer Service Representative (CSR) to join our team supporting the AT&T account. This is a full-time position based in Angeles City, Pampanga, with the opportunity to work in a fast-paced, dynamic environment and provide exceptional customer service to our clients.What you'll be...

  • CSR - Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines New Moto Marketing Corporation Full time ₱150,000 - ₱250,000 per year

    CastleKeep Holdings, the holdings company of Skygo Marketing Corporation, and several other business units, is expanding and we are looking for a talented individual to fill the Customer Service Representative role.The Customer Service Representative (CSR) serves as the frontline contact for customers, handling inbound and outbound calls related to service...

  • Customer Service Representative

    6 hours ago

    Tarlac City, Central Luzon, Philippines Intelegencia Full time ₱216,000 per year

    Step Into the World of E-Commerce and B2B SupportWe're looking for a Customer Service Representative to support a dynamic U.S.-based e-commerce account. This project-based role is ideal for someone who thrives in a fast-paced, tech-driven environment and takes pride in delivering exceptional customer service.You'll be working closely with both B2B and retail...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Mancao Electronic Connect Business Solutions OPC Full time ₱180,000 - ₱360,000 per year

    Customer Service Representative (No Regional Accent, *CSR Experience required, Sales Experience Preferred)CUSTOMER SERVICE REPRESENTATIVE (NO REGIONAL ACCENT, *CSR EXPERIENCE REQUIRED)Location: Near Mambaling Flyover, Cebu CityCompany: MEBS Call Center PHAbout the RoleMEBS Call Center is looking for highly skilled and confident Customer Service...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines KMC Solutions Full time ₱150,000 - ₱250,000 per year

    Make your next big career move by applying as KMC Solutions' next CUSTOMER SERVICE REPRESENTATIVE I Provides outstanding customer service to pharmacies, physicians, health plan sponsors, and their members, beneficiaries, or employees by responding to and resolving phone inquiries related to benefit information, claims adjudication, eligibility verification,...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines StaffSmart Outsourcing Full time ₱216,000 - ₱288,000 per year

    Looking for virtual process until job offer? We got youWe are hiring for Customer Service Representative Sites: IT Park, Cebu CityAccounts: Sales/TelcoOnsite/Virtual ProcessOnsite Work Set-up | Shifting ScheduleEarn 18K-24K for a monthQualifications:HS/SHS GraduateNo BPO experience neededAmenable to work onsite and on a shifting scheduleCan start...

  • Customer Service Representative

    5 hours ago

    Mandaue City, Central Visayas, Philippines Blueprint Business Solutions Full time ₱150,000 - ₱250,000 per year

    Skills Requirement:With experience in CSRGood communication skillsResponding promptly to customer inquiriesEnsure customer satisfaction and provide professional customer supportAbility to multi task, prioritize, and manage time effectivelyAmenable to work onsite and on a graveyard shiftExcellent communication skillsShould be proficient with google tools...

  • Hiring Customer Service Representatives to START ASAP

    2 weeks ago

    Tarlac City, Central Luzon, Philippines Sutherland Full time ₱200,000 - ₱250,000 per year

    About the role Sutherland is looking for enthusiastic and dedicated individuals to join our team as Customer Service Representatives. This is a full-time role based in Tarlac, where you will be the first point of contact for customers, providing exceptional support and resolving their queries.What you'll be doingAnswering inbound calls from customers in a...

  • URGENT: Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Incorporated Full time ₱40,000 - ₱120,000 per year

    URGENT HIRING: Customer Service Representative – U.S. Healthcare AccountLocation: Ebloc 3, Padriga St., IT Park, Apas, Cebu CitySchedule: Shifting (Aligned with U.S. Business Hours)Employment Type: Full-Time | On-Site | Paid TrainingLooking to grow your BPO career in the healthcare industry? We're actively hiring Customer Service Representatives to support...