IT MSP Engineer L2
5 days ago
L2/L3 IT Service Desk
- Location: Taguig, BGC (Onsite – Philplans Corporate Center)
- Night Shift | Full-time | IT By Design
Key Responsibilities
- Troubleshoot, configure, deploy, and administer Microsoft workstations in a domain environment.
- Manage Windows and Linux servers, virtualization (VMware, Hyper-V), and cloud platforms (AWS, Azure).
- Monitor and maintain systems using tools like Nagios, SolarWinds, or SCCM.
- Support networking, protocols, and security best practices.
- Handle backup and disaster recovery solutions.
- Apply cybersecurity best practices.
- Write scripts (PowerShell, Bash) for automation and process improvements.
- Document processes, fixes, and configurations.
- Collaborate with clients and team members to resolve complex technical issues.
Skills & Qualifications
- Minimum 2 years' experience in IT Service Desk / Help Desk / Tech Support preferrably in MSP environment
- Strong knowledge of Active Directory, Office 365, VPN, and printer troubleshooting.
- Excellent English communication skills (written & verbal).
- Strong analytical and problem-solving skills, with attention to detail.
- Team player with the ability to work independently when needed.
- Flexible to work in a 24/7 environment (night shift required).
- Must be willing to work onsite in Taguig (BGC).
- Open to relocation/transfer if required by business needs.
Job Type: Full-time
Pay: Php50, Php60,000.00 per month
Work Location: In person
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