Clerk / Administrative Assistant

3 days ago

Quezon City, National Capital Region, Philippines ALPHA INTERNATIONAL WOMEN'S SPECIALISTS SDN BHD Full time ₱150,000 - ₱250,000 per year

Location: Alpha IVF – Cyberpod Centris, Eton Centris, Quezon City

The Clerk at Alpha IVF Manila Inc. plays a crucial role in ensuring smooth administrative and financial operations while delivering excellent customer service. This position involves handling customer transactions, managing appointment registrations, maintaining accurate records, and assisting with daily office tasks.

Key Roles & Responsibilities

  • Payment Processing & Transaction Management

Receive payments from customers through cash, cheque, credit cards, vouchers, or online transfers. Issue receipts, refunds, or change due to customers accurately. Ensure accurate handling of all transactions and maintain financial integrity.

  • Customer Service & Appointment Assistance

Greet customers, assist with appointment scheduling, and address any registration or customer inquiries. Provide information on policies and procedures while maintaining a professional and friendly demeanor at all times.

  • Cash Management & Record Keeping

Count money in the cash drawer at the beginning and end of shifts, ensuring accuracy and availability of change. Keep detailed records of all transactions for proper documentation.

  • Maintenance of Checkout Area

Ensure the checkout areas are clean, organized, and welcoming. Maintain a tidy environment to provide a pleasant customer experience.

  • Customer Interaction & Support

Be polite and attentive to customers at all times. Direct customers to appropriate departments for further assistance when needed and provide helpful solutions to queries.

  • Team Collaboration & Flexibility

Assist colleagues with tasks across departments and cover duties during absences. Undertake special assignments or ad-hoc tasks as required.

Why Join Us:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Work in a supportive, inclusive, and friendly environment.
  • Enjoy a positive work-life balance

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