Quality Assurance Lead

You will need to login before you can apply for a job. Sector: AuditRole: ManagerContract Type: PermanentHours: Full TimeAt Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe.

To learn more about our purpose, culture and priorities, visit our strategy site. Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. Our values shape the way we consult and define the people we want to join us on our journey, they are:Safety first

• Going home safe and well.

Client focus

• Deliver on our promise.

Integrity

• Always do the right thing.

Create opportunity

• for our people to excel.

The role entails leadership and strategic oversight of the implementation of a quality management system and its effectiveness in adhering to business, statutory, legal, and contractual requirements. It includes managing and leading teams within the Quality Management function of the PMO, whilst working with business stakeholders to ensure compliance with requirements, thereby supporting a business that effectively manages quality risks. The role is critical for fostering ongoing business enhancement, necessitating strong leadership in quality assurance activities while advocating for quality and audit standards.

It drives business improvement and promotes innovation and transformation whilst supporting the project remains on time and within budget. You'll be responsible for:Leads the Quality function of the organisation, demonstrating effective leadership to ensure excellence in delivery against plans, championing a continuous improvement culture throughout all activities. Influences strategic development and executes strategy for Quality Assurance.

Sets priorities and provides input into execution plans on quality assurance. Accountable for assessment, management and mitigation of business quality risk. Provides strategic advice and counsel to leadership teams on all quality assurance matters.

Chairs quality assurance senior leadership meetings. Accountable for the design and deployment of a Quality Management System. Accountable for the internal risk-based audit schedule across the organisation.

Organisational ownership for the investigations and root cause analysis of instances of non-conformance. Holds accountability for ensuring the effective use of the quality management system and its availability for use by the organisation and the governance controls and management accountability necessary to drive integration and continual improvement. Oversees the production of quality assurance reports, data analysis and provision of data-driven recommendations to senior leadership teams.

Drives the delivery of a quality assurance communication strategy to deliver key strategic outcomes and sub-function key performance indicators (KPIs), directly influencing strategic development. Oversees the creation, recommendations and presents for consideration, management review data to senior leadership gaining buy in and support. Leads the implementation of quality development activities to continually review and grow the organisation.

Holds accountability for the development and identification of quality training requirements, development of training materials and training delivery to upskill the organisation in quality and audit matters. Maintains, cultivates, and establishes a strong collaborative network, develops strong partnerships with key senior internal and external key stakeholders. Manages, influences, and negotiates with key senior stakeholders (up to C-suite & board).

Leads the implementation of a systematic performance improvement cycle to continually improve the quality assurance approaches for the organisation. Delivers performance management, technical development, direction and coaching. Holds accountability for supply chain performance, and the audit and review of their QMS capabilities.

Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work. You'll also have:Expert knowledge and application of quality assurance management systems. Comprehensive knowledge of audit, risk management and mitigation in an operational environment.

Expert business planning and budgetary control skills. Significant people leadership and stakeholder management experience for an organisation of similar scale and complexity to the organisation. Extensive knowledge of the construction, consultancy and facilities management industries.

Change management application. Internal and external auditing. Educated to degree level or equivalent standard of experience.

Lead auditor trained. Experience in a Quality assurance focused role. Comprehensive written, verbal communication and presentation skills.

Advanced use of IT tools including MS Office 365 suite and data analysis tools. Ability to distil complex information and make recommendation to key/senior stakeholders. Business report writing skills.

Ability to present comfortably and in a relaxed manner. Ability to work to tight deadlines alone and as part of a team. Building and maintaining positive relationships across a business and with all levels.

Significant people leadership and stakeholder management experience for complex organizations. Leadership of diverse, functional teams. Influencing at management level to achieve results.

Complex stakeholder management. Continuous improvement perspective. Resilience.

Leading teams. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

We are also open to discussing part time, flexible, and hybrid working options if suitable within the role. Apply now for a confidential discussion. CompanyIf you can bring a different perspective to help us shape the cities of tomorrow, take a look at the opportunities we have to join us.

Fortune favours the brave

• and so do we

At Mace we empower our people to be collaborative, curious and embrace their entrepreneurial spirits. We aim to attract the best and brightest people, whatever their background, to bring new perspectives to some of the most challenging and inspiring projects around the world. You might be part of our healthcare team delivering critical hospital care units, or our education team creating schools to inspire our future leaders.

You could be a graduate working on the world's tallest building, or be managing the construction of world-leading cultural landmarks. Whatever your passion, we have an opportunity that will bring out the best in you. At Mace we want you to feel comfortable from day 1, so for any questions about a career at Mace, including application advice, please contact ************* for a confidential chat.

Our clients say that it's our people that make the difference

Our people think harder, do better and go further. Every day at Mace is an opportunity to think and do things differently. We were founded more than 30 years ago, and every day our entrepreneurial culture plays a huge role in our success.

We exist to seek out the world's most interesting projects that challenge and excite us. We want our employees to thrive and achieve their highest potential. We are passionate about creating an environment that provides opportunities for the most stimulating and fulfilling careers.

We encourage innovation and welcome new perspectives by attracting and developing people with diverse talent who inspire our thinking, challenge our solutions and enhance our culture. At Mace you can deepen your knowledge, expand your skills, see the world and get to work with both inspiring colleagues and influential clients – whatever your passion, we have an opportunity that will bring out the best in you. But don't just take our word for it; below you can see what some of our people had to say.

Reward and recognition

We invest in our people and provide a strong benefits package, which in the UK includes:22 days of holiday, plus two 'Mace Days' to support work-life balance, bank holidays and December holiday shut down

Contributory pension scheme

Life assurance

Highly competitive maternity and paternity package

Reimbursement of professional subscriptions and membership fees

Season ticket loan

Annual health screening

Private medical insurance

Sponsorship of education schemes (on approval)Continuous on the job training and development

Cycle to work scheme

Our international benefit packages are comparable. Please contact our recruitment team for more information. We know that many parents can face challenges when balancing the demands of work and their home lives.

At Mace, we fully support our people when they choose to balance their career with family life. We offer enhanced family leave, as well as options for flexible working and alternative working patterns to support and improve the work-life balance of our employees. Our performance management and appraisal approach is based on ability and talent.

Top performers are recognised for both their contribution to projects and their broader contribution to the business. At Mace we appreciate the differences that everyone brings to work and we recognise the importance of people being free to be themselves. Regardless of age, sex, marital status, sexual orientation, disability, race, colour, nationality, ethnic or national origin, religion, or affiliation to any political party, we embrace diversity and believe in creating an inclusive environment where every Mace person is treated equally, fairly and with respect.

We are proud partners of Stonewall's global diversity champions programme that ensures all LGBT staff are accepted without exception at Mace. Mace's corporate purpose statement is 'Redefining the boundaries of ambition'. Support for disabled employees is provided by:Our recruitment and HR Teams have undertaken disability awareness training and are eager to provide an inclusive and accessibility experience to job applicants and new colleagues.

Enabled at Mace – employee network. Its aims are to support its members and, to "to raise awareness and remove barriers around disability, neurodiversity and other impairments" to support their aim to create an inclusive and diverse workplace for everyone. Disability Confident – We are using the requirements of the government scheme to create an inclusive environment for disabled job applicants and existing colleagues.

Clear Assured – an externally verified accreditation around equality, diversity and inclusion practice across our business, driving improvements to our policies, processes and practices. Recite Me – an assistive technology tool that provides access support to all employees.

It is located on our intranet site, our website and job vacancy platform. Mace are member of the Business Disability Forum, giving access to a wide range of resources and information. Our line managers have access to their confidential support line.

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