Customer Research

1 day ago

Quezon City, National Capital Region, Philippines RELX Full time $40,000 - $80,000 per year

A Customer Research & Analytics Analyst is responsible in performing web-based research on technology driven corporations and institutions and in validating and quality-assuring patent data by assigning patents to their accurate commercial owners and verifying their legal validity and remaining lifetime. PatentSight's superior datasets allow customers to unveil valuable patent insights and see clearly who wields commercial power over the inventions that underpin promising patents.

Accountabilities

  • Data Quality – Conduct in-depth internet research to achieve data quality in patents globally
  • Identify patent ownership based on extensive research on corporate structure, M&A, Spin-offs, company name changes, and patent transactions
  • Conduct quality control measures to ensure data is highly accurate and reliable
  • Responsible for validating, updating and verifying customer information in the Harmonizer Tool
  • Ensure updates or changes in customer database are accurate and are meeting quality standards
  • Meet or exceed productivity targets that are based on efficiency (Target of processing time per customer may vary depending on the type of process and portfolio size)
  • Identify future process improvements to further improve team or individual performance
  • Effectively communicate with internal stakeholders and team members to foster collaboration
  • Ensure data standards and SLAs are met
  • Communicate effectively on the status of tasks and projects in progress

Qualifications

  • Bachelor's degree holder
  • Experience in research, data quality and analysis
  • Strong organizational, analytical, and problem-solving skills
  • Proven ability to work independently and collaboratively with teams consisting of US and International-based employees, as well as customer resources in multiple locations and time zones
  • Ability to provide detailed information and along with the ability to summarize effectively for management
  • Ability to work under pressure and within an environment of constant change

  • Bilingual Customer Research Analyst

    1 day ago

    Quezon City, National Capital Region, Philippines RELX Full time $40,000 - $80,000 per year

    A Bilingual Customer Research & Analytics Analyst is responsible in performing web-based research on technology driven corporations and institutions and in validating and quality-assuring patent data by assigning patents to their accurate commercial owners and verifying their legal validity and remaining lifetime. PatentSight's superior datasets allow...

  • Account Manager 5

    2 days ago

    Quezon City, National Capital Region, Philippines Lam Research Full time

    Join to apply for the Account Manager 5 role at Lam Research.Get AI-powered advice on this job and more exclusive features.The Group You'll Be A Part OfThe Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers because we know...

  • Researcher

    1 day ago

    Quezon City, National Capital Region, Philippines Outsourced Full time $104,000 - $130,878 per year

    We are seeking a senior-level Lead Qualification Specialist with strong construction industry experience to analyze and process technical leads for our basement waterproofing and civil construction materials business.Key Responsibilities:● Analyze 20-50 monthly leads from lead sourcing platform● Research and retrieve technical drawings from council...

  • Program/Project Manager 4

    5 days ago

    Quezon City, National Capital Region, Philippines Lam Research Full time

    OverviewJoin to apply for the Program/Project Manager 4 role at Lam Research.Get AI-powered advice on this job and more exclusive features.GroupThe Global Human Resources Group operates on the understanding that our people are our most valuable assets. They think globally to optimize our workforce, integrate our Core Values into everything we do, and deliver...

  • TW Account Manager, TF

    3 weeks ago

    Quezon City, National Capital Region, Philippines Lam Research Full time

    The Group You'll Be A Part OfThe Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers because we know that working closely together leads to the highest quality outcomes.The Impact You'll MakeYou will be responsible for...

  • IT engineer of the Fab Integrated Technology Services

    3 weeks ago

    Quezon City, National Capital Region, Philippines Lam Research Full time

    The Group You'll Be A Part OfThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers' installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The...

  • Marketing Research Officer

    2 days ago

    Quezon City, National Capital Region, Philippines Private Advertiser Full time $40,000 - $60,000 per year

    Job Description:A Marketing Research Officer is responsible for collecting, analyzing, and interpreting data about markets, products, and consumer behavior to help organizations make informed decisions. They support marketing strategies by providing insights into customer needs, preferences, and trends.Key Responsibilities:Market Research:Design and conduct...

  • Research and Development Officer

    1 day ago

    Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱240,000 - ₱360,000 per year

    Job Overview:Discover Group of Travel Services Inc. is seeking a highly experienced and well-traveled individual to join our team as part of our Research and Development Department. This role is key in conceptualizing and designing compelling, well-curated international tour packages that align with client expectations and elevate the Discover Travel...

  • Data Driven Patent Research Professional

    6 days ago

    Quezon City, National Capital Region, Philippines beBeeBilingual Full time ₱800,000 - ₱1,200,000

    Job TitleBilingual Research Analyst">A Bilingual Research & Analytics Analyst plays a vital role in performing web-based research on technology-driven corporations and institutions. The position involves validating and quality-assuring patent data by assigning patents to their accurate commercial owners and verifying their legal validity and remaining...

  • Researcher

    1 day ago

    Makati City, National Capital Region, Philippines Hubexo Full time $30,000 - $50,000 per year

    About Us:Hubexoprovides cutting-edge data, insights, and software solutions to the global construction industry. Founded in Sweden in 1936, Hubexo specializes in project information, eTendering, product information, market intelligence, and specification.With operations in more than 20 countries and a workforce of 2,500 employees, Hubexo helps its customers...