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HR Lead

6 hours ago

Manila, National Capital Region, Philippines MicroSourcing Full time

Discover your 100% YOU with MicroSourcing

Position: HR Lead

Location: Taguig

Work setup & shift: Onsite | Dayshift

Why join MicroSourcing?

You'll have:

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (plus dependents), paid time-off with cash conversion, group life insurance, and performance bonuses

A Collaborative Spirit: Contribute to a positive and engaging work environment through company-sponsored events and activities

Work-Life Harmony: Maintain balance with a supportive and structured work environment

Career Growth: Access continuous learning and leadership development opportunities

Inclusive Teamwork: Be part of a diverse and inclusive culture that celebrates individuality and collaboration

Your Role:

You will lead the end-to-end HR, payroll, roster, and wage compliance function for United Petroleum's Australian workforce while based in the Philippines. This role is critical to ensuring compliance with the Fair Work Act, Modern Awards, and all Australian employment obligations across 400+ retail sites.

You will:

  • Lead and ensure accurate and timely Australian payroll in coordination with the Payroll Officer
  • Oversee award interpretation, penalty rates, overtime, allowances, and wage calculations

  • Validate compliance with:

  • Superannuation

  • Annual leave and sick leave accruals
  • Long service leave
  • Termination, redundancy, and final pay entitlements
  • Supervise and develop the AU-facing compliance team (Payroll Officer and Deputies – Rosters & Wages Compliance)

  • Review and validate rosters across 400+ AU sites, ensuring compliance with:

  • Minimum shift lengths

  • Maximum hours per day/week
  • Fatigue management and mandatory breaks
  • Weekend, public holiday, night, and penalty rules
  • Escalate roster and wage compliance breaches to AU Operations Managers
  • Conduct wage audits and underpayment reviews, ensuring immediate implementation of Fair Work updates
  • Draft and manage Australian employment contracts, variations, and HR documentation
  • Support onboarding and offboarding of AU employees and commission agents
  • Maintain AU personnel files and HRIS data integrity

  • Provide first-level HR/IR and workplace relations support including:

  • Disciplinary processes

  • Investigations
  • Performance improvement plans (PIPs)
  • Documentation and procedural fairness
  • Ensure compliance with Commission Agent Agreements, including site audits and documentation reviews
  • Lead HR projects, workforce planning, performance management, and continuous process improvement
  • Co-sign payroll pay-runs with the CFO prior to Finance processing

What You Need:

Non-negotiables

  • 10+ years' experience in Australian payroll
  • Strong experience in Australian Modern Award interpretation
  • In-depth knowledge of the Fair Work Act, penalty rates, and wage compliance
  • Proven experience validating rosters against AU employment rules
  • Demonstrated leadership experience managing payroll and compliance teams

Preferred skills/expertise

  • Experience supporting AU retail, fuel, QSR, or hospitality industries
  • Background in BPO or Shared Services supporting Australian clients
  • Experience managing a small, compliance-focused team
  • Strong stakeholder management skills with AU-based leaders

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We foster an inclusive culture that embraces individuals of all backgrounds, providing space for everyone to thrive and grow.

At MicroSourcing, equality is not just a statement — it's our way of life. We celebrate your authentic self and value every contribution you bring to our shared success.

For more information, visit

Terms & conditions apply.