Spanish-Speaking WiFi Network Engineer
7 days ago
Job Description:
- Provide technical support and network operations assistance to Spanish-speaking clients.
Troubleshoot issues related to:
WiFi networks
- Smart phones
- Satellite/radio communication devices
- Other internet-connected equipment
- Ensure clear and effective communication with users, both technical and non-technical.
- Work in coordination with Enseo's internal teams using a structured question set provided by the client.
- Follow a rotating shift schedule that may include nights, weekends, and holidays.
Language Requirement: Spanish bilingual fluency (spoken and written) is non-negotiable.
Candidate Profile (Must-Have):
- Strong background in network troubleshooting, ideally in a Network Operations Center (NOC) or WiFi/network support environment.
- Hands-on experience with consumer or enterprise devices: routers, smartphones, IoT/smart devices, satellite/radio communication gear, etc.
- Excellent communication skills — both technical and customer-facing. Open to working onsite in QC and rotating shifts.
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