IT Network Manager
15 hours ago
Job Purpose:
The Section Manager for Network is responsible for leading the planning, implementation, and maintenance of the organization's network infrastructure to ensure optimal performance, security, and scalability. This role oversees a team of network engineers and specialists, ensuring the delivery of reliable connectivity and support across all business units. The Section Manager plays a critical role in aligning network strategies with organizational objectives, managing vendor relationships, and driving continuous improvement in network operations and technologies.
Job Description:
Network Architecture and Strategy:
- Plans, establishes and oversees hybrid network infrastructure (both on-premise and azure)
- Designs WAN/LAN/WIFI solutions for retail branches and corporate offices.
- Spearheads initiatives for network modernization and hybrid cloud adoption
Azure Network Configuration:
- Establishes and manages azure networks (VNETS), network security groups (NSG), VPN Gateway, express route, and azure firewall.
- Sets up security connection between local infrastructure and azure. Monitors azure network performance and cost, optimizing both.
Operations and Maintenance:
- Assure uptime and performance for the organization's mission-critical systems (POS, ERP, Inventory, Etc.).
- Oversees network hardware (routers, switches, firewalls, wireless access points, etc.)
- Manages network coverage, monitoring, patching and documentaiton
Security and Compliance:
- Develops, maintains network security protocols and Technologies
Team and Vendor Management:
- Supervise a team of network engineers and technicians
- Develops ang manages relationships with Internet Service Providers (ISPs), Cloud Vendors and Device/Hardware Vendors
Project and Incident Management:
- Oversees all network-related projects, including but not limited to new store buildouts/upgrades.
- Provides rapid response and resolution for network incidents/outages, etc.
Qualifications:
Educational Background:
Graduate of BS Information Technology, Computer Engineering, Computer Science or any related course
Required Skills:
- 10 years of working experience in network administration, with at least 5 years in managerial role
- Proven experience in Azure network services and hybrid cloud environments
- Strong knowledge of CISCO, Fortinet or similar enterprise network technology
- Experience in a multi-site retail environment is highly preferred
- Excellent skills on leadership, communication and problem solving
- Ability to lead and motivate a team fostering collaboration and accountability
- Strong analytical thinking to trouble shoot complex network issues and make timely, data-driven decisions
- Can work in a fast-paced retail environment with changing priorities, technologies and business needs
- Strong Communication Skills: With clear and efficient communication with technical and non-technical stakeholders including store personnel, vendors and executives
- Customer Centric Mindset: Understands the impact of network performance on customer experience and retail operations, and prioritizes accordingly.
- Attention to Details: Ensures accuracy in network configurations, documentations and compliance reporting.
- Accountability: Takes Ownership of network performance, security and reliability across all environments
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