IT Developer

Roles and Responsibilities:

• Develop, deploy, and maintain API interfaces that enable seamless communication between customer systems and 2GO's Express platforms, ensuring stability, accuracy, and data integrity.

• Translate customer technical requirements into clear API specifications and integration blueprints that align with internal systems and architecture.

• Provide hands-on technical support to troubleshoot and resolve integration issues raised by clients or internal teams, including message failures, data mismatches, and sync delays.

• Ensure that API interfaces are aligned with 2GO's Express operational milestones—such as booking confirmation, pick up update, proof of delivery (POD), and exception alerts.

• Work closely with the Express Business team to understand customer onboarding timelines, prioritize integrations, and deliver according to operational needs.

• Collaborate with third-party vendors, customers' IT teams, and internal product/system developers to manage end-to-end implementation and testing.

• Ensure secure and authenticated data exchange using industry best practices for API security, performance, and monitoring.

• Document all integration flows, specifications, technical mappings, and version changes to enable auditability and handover to IT support or Operations teams.

• Continuously monitor the performance of live integrations, proactively identify potential issues, and implement preventive fixes.

• Support post-deployment testing and refinement to ensure accurate event triggering and clean data handoffs in the Express transaction lifecycle.

List of Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or related field

• Minimum 3 years of experience in software development, preferably in logistics, transportation, or supply chain.

• Strong hands-on experience in API development (REST/JSON/XML), middleware, and integration tools.

• Familiarity with transport management systems (TMS), order management, or ERP is an advantage.

• Ability to troubleshoot message failures, timeouts, and endpoint security/authentication issues.

• Proficient in integration testing, documentation, and stakeholder coordination.

• Strong communication skills for dealing with both technical and non-technical teams.

• Experience with Agile or sprint-based delivery approaches is a plus.