MIS Reporting Analyst l Hybrid l Giga Tower

Qualifications:·       Bachelor's degree or equivalent·       Experience in leading teams in customer support via voice and chat support or a call center environment·       Advanced customer focus and customer service skills·       Exceptional training and coaching skills to motivate employees·       Great verbal and...

Requirements:○ At least 2 years experience as a Real Time Analyst (Process / Product Specialist) for multiple support technical channels (email, phone, chat)○ 3+ years experience handling customers within a call center environment and maintaining the highest levels of customer satisfaction○ Experience in Customer Service and Technical Troubleshooting...

Qualifications:· Candidate must possess at least a Bachelor's/College Degree , any field.· Required skill(s): Customer Service, Technical Support· At least 6 year(s) of working experience as a Manager is required for this position.· Advantage if has background in: Financial accounts, Payment Gateway· Excellent understanding of the social space (trends,...

Qualifications:● Preferably Bachelor's Degree in any course● Excellent written and oral communication and interpersonal skills with the ability to develop relationships and communicate with staff at all levels of an organization● 3 -5 years of Employee Engagement experience in a BPO setting● Must be creative and knowledgeable in Canva, Photoshop or...

Position SummaryAs the Learning & Development Lead, you will manage the end-to-end capability development requirements for the organization, including training needs/gap analysis, designing a learning roadmap and provision of relevant learning interventions to the enterprise.Role And ResponsibilitiesRoles and responsibilities include, but is not limited...

Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

L&D SpecialistJob Type: Full Time-Individual ContributorLocation: Goway ManilaReporting to: GDS Optimization LeadJob PurposeINA Prime Solutions is our BPO line of business in Manila, PH at Goway Travel Ltd. Our mission is to empower businesses through seamless outsourcing solutions, leveraging skilled workforce to drive operational excellence and client...

L&D SpecialistJob Type: Full Time-Individual ContributorLocation: Goway ManilaReporting to: GDS Optimization LeadJob purpose:INA Prime Solutions is our BPO line of business in Manila, PH at Goway Travel Ltd. Our mission is to empower businesses through seamless outsourcing solutions, leveraging skilled workforce to drive operational excellence and client...

Qualifications:·       At least 2-5 years of experience in forecasting and capacity planning·       At least 2 year of experience is people management·       Experience in working in WFM and/or in the BPO/Contact Center Industry and can demonstrate understanding of applicable performance metrics and data·       Knowledge in MS...