E-commerce Support Specialist
2 days ago
Discover your 100% YOU with MicroSourcing
Position: Support Specialist I
Location: Global One, Eastwood, Libis, Quezon City
Work setup & shift: Flexible work setup | Night shift
Why join MicroSourcing?
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
As a Support Specialist I, You Will
You are responsible for troubleshooting and resolving simple feed related issues using our proprietary software. You will utilize all elements of data feed optimization, adhere to best practices, and follow processes to deliver a world class client experience. Together with our Support team, we strive to establish a reputable and memorable experience for our clients.
Responsibilities
- Identify scope and priority of support requests and coordinate with our Support Team to ensure proper outcomes in a timely manner
- Troubleshoot feed issues; data governance, offer suggestions, and provide resolution
- Sort, extract, and optimize datasets using simplified Feedonomics queries
- Understand the basic relationship between feeds and campaigns, and how it impacts client's performance
- Maintain the integrity of live feeds while working on them
- Manage multiple requests and meet Service Level Agreements
- Utilize best practices to solve basic problems
What You Need
Non-negotiables
- Minimum 1 year of E-commerce business-to-business client experience
- 2 years of technical support with a client facing experience
- Database experience (Excel, SQL, etc.)
- Experience working in a SaaS company is advantagous.
–
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%
For more information, visit
- Terms & conditions apply
-
E-Commerce Specialist
6 days ago
Quezon City, National Capital Region, Philippines SIGNATURE HOME PRODUCTS INC Full time ₱250,000 - ₱300,000 per yearAbout UsSignature Home Products Inc. is a fast-growing company with trusted brands in home care and pet care, including Perma, Signature Care, and Petking. We are looking for an E-commerce Specialist to take charge of our Shopee, Lazada, and TikTok Shop operations — leading strategies to grow sales, increase visibility, and expand our digital presence...
-
E-Commerce Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Simpletrade Solutions Inc. Full time ₱900,000 - ₱1,200,000 per yearWe're looking for an E-Commerce Specialist to join our Seller Success team. The role focuses on increasing Gross Merchandise Value (GMV) through effective sales strategies, customer engagement, and optimized product merchandising. If you're data-driven, customer-focused, and passionate about e-commerce growth, this role is for youWhat You'll DoDevelop and...
-
E commerce Sales Associate
1 week ago
Quezon City, National Capital Region, Philippines CNT Promo & Ads Specialist, Inc. Full time ₱800,000 - ₱1,200,000 per yearAbout the role We are seeking an enthusiastic E-Commerce Sales Associate to join a dynamic team at a fleet management solutions company. in Quezon City, Metro Manila. As a key member of an e-commerce division, you will play a vital role in driving online sales and enhancing the customer experience. This full-time position offers the opportunity to develop...
-
E-Commerce Specialist
2 days ago
Quezon City, National Capital Region, Philippines Robert Brown Wear Inc Full time ₱420,000 per yearJob description:Job Title: E-Commerce SpecialistLocation: New Manila, Quezon City (On-site, 6 days/week)OverviewThe E-Commerce Specialist is responsible for ensuring the smooth and efficient operation of our online stores across platforms such as Shopee, Lazada, and others. This role covers day-to-day store management, campaign execution, performance...
-
E-Commerce Specialist
6 days ago
Quezon City, National Capital Region, Philippines Akari Lightning Full time ₱264,000 per yearJob description:About the role :This is a full-time E-Commerce Assistant role with Akari Lighting and Technology Corporation, based in Quezon City, Metro Manila. You will be responsible for supporting the company's digital marketing and e-commerce efforts, playing a crucial part in driving online sales and enhancing the customer experience.What you'll be...
-
E-Commerce Specialist
2 days ago
Caloocan City, National Capital Region, Philippines Mototrend Interprises Incorporation Full time ₱216,000 - ₱264,000 per yearMototrend Enterprise's Inc. is looking for an E-commerce Specialist who will:Manage and update product listings, descriptions, pricing, and images across e-commerce platforms (especially Shopee & Lazada)Monitor stock availability, coordinate with inventory and logistics teams to avoid out-of-stock or overselling issues.Execute online sales campaigns,...
-
E-commerce Specialist
6 days ago
Quezon City, National Capital Region, Philippines Dulce Cupcakes Corp. Full time ₱900,000 - ₱1,200,000 per year**ABOUT US Lemon Square Bakery Treats by Dulce Cupcakes Corp.**, established in year 2000 but starting to expand in 2021, has been dedicated to serving the community with high-quality baked goods that currently dominate the NCR, Central Luzon, and Calabarzon. Committed to becoming the top choice for celebration cakes and daily snacks in the Philippines, we...
-
E-Commerce Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Moulton RB Corp. Full time ₱30,000 - ₱60,000 per yearTheE-Commerce Specialistis responsible for ensuring the smooth and efficient operation of our online stores across platforms such as Shopee, Lazada, and others. This includes overseeing daily store activities, ensuring optimal store performance, driving platform campaigns, managing stock levels, and maintaining account health. The role requires someone who...
-
E-Commerce Specialist
7 days ago
Makati City, National Capital Region, Philippines INSTANT STRUCTURES Full time ₱200,000 - ₱240,000 per yearAs the E-commerce Specialist, you are responsible for managing the company's online store operations and ensuring smooth customer transactions across all platforms (Shopee, Lazada, TikTok Shop, Shopify). Your role focuses on optimizing listings, pricing, promotions, and fulfillment coordination to drive online sales performance. You will work closely with...
-
E-Commerce Assistant
2 weeks ago
Quezon City, National Capital Region, Philippines Akari Lightning and Technology Corporation Full time $104,000 - $130,878 per yearAbout the role This is a full-time E-Commerce Assistant role with Akari Lighting and Technology Corporation, based in Quezon City, Metro Manila. You will be responsible for supporting the company's digital marketing and e-commerce efforts, playing a crucial part in driving online sales and enhancing the customer experience.What you'll be doingAssist with...
