Healthcare Call Support Representative

2 days ago

Manila, National Capital Region, Philippines Skilled Wound Care Full time $57,600 - $62,400 per year
Description

The Healthcare Call Support Representative will be responsible for calling Physicians for support. This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist our Physicians. 

This is a Part Time Position. Working hours are 5pm to 9pm (California USA Time Zone)

Responsibilities:

  • Interacting with our Phyisicians over the phone
  • Handles a high volume of incoming calls.
  • Responds to questions and concerns and directs them to appropriate party.
  • Provides on-going communication. 
  • Communicates effectively with physicians and physician staff.
  • Handling mail and other correspondence.

Requirements:

  • At least one year of healthcare customer support
  • Working knowledge and experience with medical terminology
  • Attention to detail
  • Excellent customer service skills exhibiting good oral and written communication skills
  • Ability to multi-task and navigate between multiple computer systems simultaneously
  • Ability to handle a large volume of incoming calls
  • Highly self-motivated and directed with the ability to solve problems
  • 1-2 Years of experience

Pay:

  • $5-6/hr

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