Trainer - Retail

4 days ago

Cebu, Philippines TASQ Staffing Solutions Full time

Nature Of the Account: Retail

Start Date: 15-Aug

Type of Support: Voice

Work Arrangement: 100% Onsite (Cebu)

Shift Schedule | Restdays: 24x7

Educational Requirement: College Degree

Work Experience:

  • Minimum 1 year experience as Trainer
  • Preferred: retail background, but can be a trainer for any customer service accounts
  • Good communication skills
  • Will do a demo based on any customer service approach provided by trainers, but if candidate can create a training demo for handling time, would be preferred

Responsibilities:

  • Curriculum Development: Designing and creating training materials, including guides, manuals, presentations, and potentially instructional videos, covering aspects like customer service skills, product knowledge, system usage, and company policies.
  • Training Delivery: Conducting training sessions in various formats, such as classroom-style seminars, workshops, and role-playing exercises, for both new and existing call center agents.
  • Performance Evaluation & Coaching: Assessing the effectiveness of training through evaluations and performance metrics, identifying areas for improvement, and providing individual coaching and feedback to agents.
  • Needs Assessment & Collaboration: Working with managers and leadership to identify skill gaps and training needs within the call center and developing strategies to address them.

  • Trainer - Retail

    10 hours ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱104,000 - ₱130,878 per year

    Nature Of the Account: Retail Start Date: 15-Aug Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Restdays: 24x7 Educational Requirement: College Degree Work Experience:Minimum 1 year experience as TrainerPreferred: retail background, but can be a trainer for any customer service accountsGood communication skillsWill do a...

  • Retail Marketing Trainer

    9 hours ago

    Cebu City, Central Visayas, Philippines Jetti Petroleum Inc. Full time ₱104,000 - ₱130,878 per year

    Company DescriptionJetti Petroleum Inc. is a 100% Filipino-owned independent oil company dedicated to providing fairly-priced and high-quality petroleum products. Established in 1998, Jetti initially supplied fuels to industrial firms and transport terminals and has since expanded to retailing. With over a hundred gas stations across Luzon, Visayas, and...

  • BPO - Trainer for RETAIL ACCOUNT

    10 hours ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱32,000 - ₱34,000 per year

    We're Hiring: Trainer – Retail AccountLocation: Tech Tower, Cebu Business ParkCompensation Package:₱32,000 base salary₱2,000 monthly allowance₱9,000 quarterly incentives20% night differentialQualifications:Must be a College GraduateMinimum 1 year experience as a TrainerRetail background preferred, but open to trainers from any customer service...

  • BPO Trainer

    3 weeks ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    About the job: Trainer - Retail (Cebu) | OnsiteNature Of the Account: RetailStart Date:ASAPType of Support: VoiceWork Arrangement: 100% Onsite (Cebu)ShiftSchedule | Rest Days:shifting schedulesEducational Requirement: College DegreeWork Experience:Minimum 1 year experience as a trainerPreferred: retail background, but can be a trainer for any customer...

  • Process Trainer

    9 hours ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱104,000 - ₱130,878 per year

    Position Title: Trainer - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice Work Arrangement: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: College Degree Work Experience: At least 1 year of experience as a TrainerPreferred: Retail background, but open to trainers for any customer...

  • Process Trainer

    4 days ago

    Cebu City, Philippines TASQ Staffing Solutions Full time

    Position Title: Trainer - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice Work Arrangement: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: College Degree Work Experience: At least 1 year of experience as a TrainerPreferred: Retail background, but open to trainers for any customer...

  • trainer in a bpo industry

    9 hours ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱396,000 - ₱408,000 per year

    Qualifications:Must be a College GraduateMinimum 1 year exp as TrainerPreferred: retail background, but can be a trainer for any customer service accountsGood communication skillsLocation: Cebu CityWork Schedule: Graveyard/Night ShiftWork Setup: OnsiteJob Type: Full-timePay: Php33, Php34,000.00 per monthWork Location: In person

  • Customer Service Trainer

    11 hours ago

    Cebu City, Central Visayas, Philippines The Hird Full time $40,000 - $60,000 per year

    We are seeking a dedicated Customer Service Trainer to join our team. The role involves providing voice-based support and training in a 100% onsite work arrangement.ResponsibilitiesConduct initial interviews and human resource interviews.Facilitate demo presentations and operations interviews via MS Teams.Administer and evaluate the SVAR assessment (score:...

  • Trainer, Retail Account

    9 hours ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time $104,000 - $130,878 per year

    Role:The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. ͏ Roles and ResponsibilitiesOn boarding the new hire staff to the customer service...

  • Retail Training Manager

    4 weeks ago

    Cebu City, Central Visayas, Philippines Ace Hardware Phils., Inc. Full time

    Job PurposeThis role is responsible for delivering in-store training and coaching focused on product knowledge, customer service, and selling skills. The Retail Trainer will be embedded in one store per month within an assigned region, providing daily coaching and weekly learning sessions to store teams. This role plays a key part in improving store KPIs and...