Trainer - Retail Campaign

2 weeks ago

Cebu City, Philippines TASQ Staffing Solutions Full time

Nature Of the Account: Retail

Start Date: ASAP

Type of Support: Voice

Work Arrangement: 100% Onsite (Cebu)

Shift Schedule | Restdays: 24x7

Educational Requirement: 

Finished at least 2 years in college without back subject/s
Work Experience:

Minimum 1 year experience as Trainer
Preferred: retail background, but can be a trainer for any customer service accounts
Good communication skills
Will do a demo based on any customer service approach provided by trainers, but if candidate can create a training demo for handling time, would be preferred
Responsibilities:

Curriculum Development: Designing and creating training materials, including guides, manuals, presentations, and potentially instructional videos, covering aspects like customer service skills, product knowledge, system usage, and company policies.
Training Delivery: Conducting training sessions in various formats, such as classroom-style seminars, workshops, and role-playing exercises, for both new and existing call center agents.
Performance Evaluation & Coaching: Assessing the effectiveness of training through evaluations and performance metrics, identifying areas for improvement, and providing individual coaching and feedback to agents.
Needs Assessment & Collaboration: Working with managers and leadership to identify skill gaps and training needs within the call center and developing strategies to address them.

  • Trainer - Retail Campaign

    2 weeks ago

    Cebu City, Philippines TASQ Staffing Solutions Full time

    Nature Of the Account: Retail Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Restdays: 24x7 Educational Requirement:  Finished at least 2 years in college without back subject/s Work Experience: Minimum 1 year experience as Trainer Preferred: retail background, but...

  • retail trainer

    2 weeks ago

    Makati City, National Capital Region, Philippines WELCOME WORLDWIDE INC. Full time ₱600,000 - ₱1,200,000 per year

    Retail Trainer responsibilities include teaching presentation and persuasion techniques to new hires, simulating sales scenarios and preparing training programs that cover knowledge gaps. Note that this position requires visiting our regional retail stores to work closely with our salespeople on a regular basis.ResponsibilitiesDesign and execute orientation...

  • BPO Trainer

    4 weeks ago

    Cebu City, Philippines TASQ Staffing Solutions Full time

    About the job Trainer - Retail (Cebu) | Onsite Nature Of the Account: Retail Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Restdays: 24x7 Educational Requirement:  Finished at least 2 years in college without back subject/s Work Experience: Minimum 1 year...

  • Trainer - Retail (Cebu City) - Onsite

    4 weeks ago

    Cebu City, Philippines TASQ Staffing Solutions Full time

    About the job Trainer - Retail (Cebu City)- Onsite Nature Of the Account: Retail Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Restdays : 24x7 Educational Requirement : Finished at least 2 years in college without back subject/s Work Experience: Minimum 1 year experience as Trainer Preferred: retail background,...

  • Call Center Trainer

    3 weeks ago

    Cebu City, Philippines TASQ Staffing Solutions Full time

    Call Center Trainer - Retail (Cebu) | Onsite About the job Call Center Trainer - Retail (Cebu) | Onsite Position: Trainer - Retail (Cebu) | Onsite Account Type: Retail Start Date: August 15 Work Arrangement: Fully Onsite in Cebu City Shift Schedule & Rest Days: 24/7 coverage Educational Requirement: College Degree Work Experience: At least 1 year of...

  • BPO Trainer

    2 weeks ago

    Cebu, Philippines TASQ Staffing Solutions Full time

    About the job Trainer - Retail (Cebu) | Onsite Nature Of the Account: Retail Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Restdays: 24x7 Educational Requirement:  Finished at least 2 years in college without back subject/s Work Experience: Minimum 1 year...

  • Trainer, Retail Account

    3 weeks ago

    Cebu City, Philippines TASQ Staffing Solutions Full time

    About the job Trainer, Retail Account (Onsite: Cebu) Role: The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities On...

  • Product Trainer

    3 days ago

    Cebu, Philippines TASQ Staffing Solutions Full time

    About the job: Trainer - Retail (Cebu) | Onsite Nature Of the Account: Retail Start Date: 15-Aug Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: shifting schedules Educational Requirement: College Degree Work Experience: Minimum 1 year experience as a trainer Preferred: retail background, but can be a trainer...

  • Trainer / Training Specialist (BPO)

    3 days ago

    Cebu, Philippines TASQ Staffing Solutions Full time

    Work Arrangement: On-site (Cebu City) Shift Schedule: Shifting Schedule (24x7) Role Requirements: ● At least 2 years completed in college (no back subject/s) ● At least 1 year of experience as a Trainer in BPO ● Preferred: retail or e-commerce account exp, but can be a Trainer for any customer service voice accounts ● Good...

  • Trainer | Shifting Schedule | Onsite | Cebu City

    2 weeks ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱150,000 - ₱250,000 per year

    Minimum 1 year experience as Trainer.Preferred: retail background, but can be a trainer for any customer service accounts.Good communication skills.Can conduct a demo using any provided customer service approach, but creating a demo on handling time is preferred.