
Senior Project Lead Assistant Manager
1 day ago
Key requirements: Minimum experience of 6 years with customer service in the BPO/BPM industry Preferably with Telco and Billing background Bachelors degree in any course A minimum of 2 years in the role of an Assistant Manager must be within process improvement and knowledge management Willingness to work in rotational shiftsAmenable to work in shifting schedules. Amenable to work ONSITE (TAGUIG). Able to start ASAP Responsibilities: 1. Process Improvement Support process owner to drive improvement plan at the engagement level level; Analyze, provide feedback and drive corrective and preventive actions in the engagement IN ORDER TO ensure that the overall health of the process/ engagement is improved 2. Quality Planning Prepares the service quality plan including the quality control, assurance and improvement at his / her process level IN ORDER TO create a comprehensive quality program for the specific process 3. Transition Participates as a part of the transition team to prepare the process definition & documentation for the specific process within his/her purview Co-ordinates training for the team IN ORDER TO ensure right skilling 4. Client Interfacing Interface with customer for issue resolution, providing status updates, and building customer confidence in the team's ability to deliver in order to ensure high customer satisfaction.Support in the resolution of escalations/ complaints and interface with customer to clarify issues in order to ensure issues are fixed in a timely manner and with adherence to SLA 5. Process Assurance Ensures that there is no billable loss, no credit/ penalties from the client and zero revenue leakage Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 24 Leaves Annually
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Senior Project Lead
3 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full time4A BGC TAGUIG Senior Project Lead - Assistant Manager BPO OPERATIONS 5- BGC TAGUIG Are you ready to make an impact? Join as a Senior Project Lead - Assistant Manager and jumpstart your career! Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 24 Leaves Annually Key...
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BPO Senior Project Lead Assistant Manager
3 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeAbout the job: Senior Project Lead Assistant Manager (Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 24 Leaves Annually Requirements: Minimum experience of 6 years with customer service in the BPO/BPM industry Preferably with Telco and Billing...
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Broker Assistant
2 weeks ago
Taguig, Philippines The Lead Realty Full timeLooking for a rewarding career in real estate? We’re in search of Broker Assistant to be part of our dynamic and growing team at The Lead Realty! No experience required—fresh grads are welcome! Key Responsibilities Manage client relationships by addressing inquiries and providing exceptional customer service. Facilitate and assist our Brokers with...
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Senior Project Manager
7 days ago
Taguig, National Capital Region, Philippines YONDU INC. Full time ₱1,500,000 - ₱2,500,000 per yearAbout the role:Yondu Inc. is seeking a talented and experienced Senior Project Manager to join our dynamic team in our Taguig City office. As a Senior Project Manager, you will be responsible for leading and delivering complex IT projects that are critical to the success of our business. This is a full-time position.What you'll be doing:Overseeing the...
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Senior Project Manager
2 weeks ago
Taguig, National Capital Region, Philippines IT by Design Full time ₱1,000,000 - ₱1,200,000 per yearLocation: PhilPlans Corporate Center, BGC – TaguigWork Setup: 100% Onsite | Night ShiftWe are looking for a results-driven and strategic Senior Project Manager with 6–8 years of experience leading cross-functional initiatives and supporting executive-level operations. This role will directly collaborate with senior leadership, particularly the CEO, to...
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Senior Project Manager
2 weeks ago
Taguig, Philippines HRTX Full timeWe would expect the candidate to be bring a number of years direct experience in IT, Cyber orService Delivery project management and program management. The right candidate will be expected to navigate customers through large scale, complex, high-riskengagements whilst ensure business needs are being met, whilst operating against the back drop ofthe...
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Project Management Lead
1 week ago
Taguig, Philippines Michael Page Full timeAbout Our Client The hiring company is a large organization operating in the Finsense industry, dedicated to delivering cutting-edge solutions and services to its clients. With a robust presence in SEA, the company values innovation and excellence in its operations. Job Description Manage and deliver multiple technology projects within the Southeast Asia...
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Project Manager
2 weeks ago
Taguig, Philippines HR TechX Corp. Full timeWe are seeking a dynamic and experienced client-facing Project Manager to lead the delivery of complex cybersecurity projects for our clients. The ideal candidate will have a strong background in both a digital security field (InfoSec, IAM, XDR, Compliance, etc.) and project management, with a proven ability to manage client relationships, deliver complex...
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Project Manager
2 weeks ago
Taguig, Philippines Yondu, Inc. Full timeOverview Yondu, Inc. Taguig, National Capital Region, Philippines Join to apply for the Project Manager role at Yondu, Inc. Job Description The Project Manager is responsible for supporting, or leading if needed, project teams and all activities in the project lifecycle including project planning, time and resource management, change, risk, and...
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Senior Project Coordinator
5 days ago
Taguig, National Capital Region, Philippines IT by Design Full time ₱960,000 per yearSenior Project Coordinator / Executive AssistantLocation: BGC, TaguigSchedule: Night Shift (US Hours)Setup: HybridWe're looking for a Senior Project Coordinator / Executive Assistant to provide top-level support to our CEO and executive team. This hybrid role blends executive administration and project coordination — perfect for someone who's highly...