
Team Leader
7 days ago
Job Title: Team Leader
As a Team Leader, you will be responsible for managing a team of consultants and ensuring the successful delivery of projects for our clients. You will be the main point of contact for our clients and will work closely with them to understand their needs and provide customized solutions. This is a full-time, permanent position based at our headquarters in [location].
Key Responsibilities:
- Lead and manage a team of consultants, providing guidance and support to ensure the successful delivery of projects
- Collaborate with clients to understand their business objectives and develop tailored solutions to meet their needs
- Monitor project progress and provide regular updates to clients and senior management
- Conduct performance evaluations and provide feedback to team members to support their professional development
- Identify new business opportunities and work with the sales team to develop proposals and secure new projects
- Ensure project budgets and timelines are met and manage any issues or risks that may arise
- Foster a positive and collaborative team environment, promoting teamwork, open communication, and knowledge sharing
- Keep up-to-date with industry trends and best practices to continuously improve our services and offerings
Qualifications and Experience:
- At least 2-3 years of experience as an Operations Supervisor/Team Lead in the BPO industry
- Experience in supervising a team within tight quality and efficiency parameters
- At least Associate degree or Bachelors degree holder
- Prior experience in a BPO / Shared Services Collections - Voice account or Order Management - Backoffice account is a plus
-
Team Leader
2 weeks ago
Muntinlupa, Philippines Avanteph Staffing and Consultancy Inc. Full timeOverview We are seeking a dedicated and motivated Team Leader - Food & Beverage to oversee daily store operations and ensure excellent customer service. The ideal candidate should have strong leadership skills, experience in food and beverage preparation, and a commitment to maintaining quality standards. If you thrive in a fast-paced environment and enjoy...
-
Finance Service Delivery Leader
2 weeks ago
Muntinlupa, Philippines EPTA GROUP Full timeFinance Service Delivery Leader (Team Manager) EPTA GROUP Muntinlupa City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Finance Service Delivery Leader (Team Manager) role at EPTA GROUP Finance Service Delivery Leader (Team Manager) EPTA GROUP Muntinlupa City, National Capital Region, Philippines 2 days...
-
Team Leader
2 weeks ago
Muntinlupa, Philippines Cyfle Full timeLead and supervise a team of insurance agents, providing guidance, support, and coaching to ensure team performance targets are met or exceeded. Conduct regular performance evaluations and provide feedback to team members to support their professional development and growth. Monitor team metrics, including sales targets, customer satisfaction scores, and...
-
Production Team Leader
2 weeks ago
Muntinlupa, Philippines EMS Services International Inc Full timeOversees resources (manpower, job setup, jigs, and fixtures) to meet the needs of each process/area. Schedules and monitors attendance of the assigned team. Escalates issues to immediate superior in a timely manner. Provides inputs, reports, and troubleshoots minor abnormalities on the assigned line/area. Handles and controls process flow to ensure smooth...
-
Learning Operations
2 weeks ago
Muntinlupa, Philippines E-Solutions Full timeOverview Learning Operations - Team Manager Location: Muntinlupa City, National Capital Region, Philippines Job Summary We are looking for a dynamic and experienced Learning Operations Leader to manage a team of specialists and drive the execution of large-scale training programs across geographies. This role demands strong leadership, operational...
-
Collections Team Lead
2 weeks ago
Muntinlupa, Philippines Genpact Full timeOverview Genpact Muntinlupa City, National Capital Region, Philippines Position Collections Team Lead Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for...
-
Alabang Support Roles
2 weeks ago
Muntinlupa, Philippines WNS Full timeOverview Alabang Support Roles - Training / Workforce / Operations (Executive, Team Leader and/or Manager) – WNS Muntinlupa City, National Capital Region, Philippines. Why Join Us We promise our employees role clarity, coaching and mentoring, professional development and a structured career path through our 5 people promises and keeping employee...
-
Team Leader for GBS P2P
6 days ago
Muntinlupa, Philippines SGS Full timeOverview SGS Muntinlupa City, National Capital Region, Philippines SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. Responsibilities Team...
-
Finance Service Delivery Leader
2 weeks ago
Muntinlupa, Philippines EPTA GROUP Full timeOverview EPTA GROUP Muntinlupa City, National Capital Region, Philippines Finance Service Delivery Leader Lead and manage the Finance Service Delivery team supporting APAC and EMEA markets. Drive operational governance, process management, and monitor key performance measures. Provide support for global and regional transformation projects, digital...
-
Customer Service Team Lead
2 weeks ago
Muntinlupa, Philippines TalentPop App Full timeOverview Lead with Impact as Our Next Customer Service Team Lead Do you thrive in guiding teams toward success? At TalentPop, we’re looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you’re a results-driven leader who knows how to balance...