Senior Team Lead
4 weeks ago
The STL is expected to mentor team leaders, manage escalations, guide productivity, and help improve operational workflows based on data insights and volume trends. They serve as a key link between operations, quality, training, and client-facing functions. RESPONSIBILITIES Lead, coach, and mentor multiple Team Leads and their AR specialists.Conduct regular touchpoints, performance reviews, and one-on-one check-ins to guide development and reinforce process standards.Collaborate with the QA/Training team to ensure new process updates, payer guidelines, or regulatory changes are cascaded effectively.Monitor roster adherence, shrinkage, and floor coverage to ensure staffing efficiency.Participate in calibration sessions and collaborate with stakeholders to drive process consistency and best practices.Use operational reports and dashboards to analyze productivity, identify gaps, and implement improvement plans.Support the rollout of new tools, documentation practices, and training initiatives.Ensure that team KPIs such as Call per hour target, productive hours and accuracy.Prepare performance and trend reports to share with clients or leadership, including recommendations for continuous improvement.Be approachable and available to team members, promoting open communication and support.Promote a culture of collaboration, accountability, and continuous learning. JOB REQUIREMENTS Bachelors degree or equivalent work experienceFluent in English (C1 level or above), with strong communication and leadership skills.Minimum 23 years of experience in healthcare AR, revenue cycle, or medical billing, with at least 1 year in a leadership role.In-depth knowledge of billing practices, payer guidelines, denial management, and compliance standards (e.g., HIPAA).Strong analytical, decision-making, and problem-solving skills.Comfortable using billing systems, claim portals, and productivity monitoring tools.Ability to thrive in a fast-paced, client-driven environment.
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Senior Team Lead
4 weeks ago
Muntinlupa, Philippines Gear Inc Full timeThe STL is expected to mentor team leaders, manage escalations, guide productivity, and help improve operational workflows based on data insights and volume trends. They serve as a key link between operations, quality, training, and client-facing functions. RESPONSIBILITIES Lead, coach, and mentor multiple Team Leads and their AR specialists. Conduct regular...
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Senior Team Lead, Medical AR
3 weeks ago
Muntinlupa, Philippines Gear Inc Full timeSenior Team Lead, Medical AR & Denial Management Job Openings Senior Team Lead, Medical AR & Denial Management About the job Senior Team Lead, Medical AR & Denial Management The STL is expected to mentor team leaders, manage escalations, guide productivity, and help improve operational workflows based on data insights and volume trends. They serve as a key...
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Senior Team Lead, Medical Billing, AR
3 weeks ago
Muntinlupa, Philippines Gear Inc. Full timeSenior Team Lead, Medical Billing, AR & Denial Management Gear Inc. Muntinlupa City, National Capital Region, Philippines Job Information You are in charge of leading and supervising a group of content moderators. Guarantee that content guidelines are followed, a secure and polite online environment is maintained, and any platform policy violations are...
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Collections Team Lead
1 week ago
Muntinlupa, Philippines eClerx Full timeOverview Job Title: Collections Team Lead (Voice) Work Setup: Onsite | Full-time Department: Operations – Collections Company: eClerx Manila eClerx is a global leader in business process management, analytics, and digital transformation. We partner with Fortune 500 companies across financial services, digital, media, retail, and technology sectors to...
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Finance Service Delivery Team Lead
3 weeks ago
Muntinlupa, Philippines EPTA GROUP Full timeOverview Finance Service Delivery Team Lead at EPTA GROUP, Muntinlupa City, National Capital Region, Philippines. Lead the Finance Service Delivery team supporting APAC and EMEA markets. Drive operational governance, process management, and monitor key performance measures. Provide support for global and regional transformation projects, digital...
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Team Lead – Mortgage Servicing
2 weeks ago
Muntinlupa, Philippines Moder Full timeTeam Lead – Mortgage Servicing (Billing/Collections Background) Moder Muntinlupa City, National Capital Region, Philippines At Moder Solutions Inc., we don’t just build teams — we build leaders. We are a growing outsourcing company supporting the US mortgage and financial industry, committed to creating a workplace where performance and people growth...
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Senior Clinical Data Science Lead
3 weeks ago
Muntinlupa, Philippines ICON Full timeOverview Senior Clinical Data Science Lead | Philippines | Homebased ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. FSP Role | Philippine-based...
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Muntinlupa, Philippines Fresh Prints Full timeAbout Frontier At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies. About FlyFlat FlyFlat helps founders, investors, and executives book international business and...
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CS Team Lead
2 days ago
Muntinlupa City, Philippines Gear Inc Full timeJob Summary We are seeking a motivated Customer Service Team Lead to oversee daily operations for our Australian Telco client. The successful candidate will manage a team handling customer service and billing workflows, ensuring high-quality delivery and SLA compliance. This role also offers the opportunity to transition into coordination and service...
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Accounts Receivable Lead
3 days ago
Muntinlupa, Philippines Coforge Full timeCoforge Muntinlupa City, National Capital Region, Philippines Accounts Receivable Lead Skills: Strong knowledge of billing processes, accounts receivable, and financial operations. Experience: at least 5 years of experience in billing, accounts receivable, or financial operations with 2 years in the leadership role We at Coforge are hiring a Accounts...
