Team Lead

7 days ago

Cebu City, Philippines TASQ Staffing Solutions Full time

Start Date: ASAP Nature Of The Account: Travel Sales Type of Support: Voice Work Arrangement: 100% Onsite Shift Schedule | Restdays: 24x7 Educational Requirement: 2nd year completed/College Grad Work Experience: 2-3 yrs exp as a Team Lead in a sales LOB (required)Experience in handling KPIs related to sales quota for any productsStrong understanding on handling objectionsResponsbilities:Team Leadership & Management: Leading, motivating, and coaching a team of travel sales agents to meet and exceed sales goals and performance targets. This includes hiring, training, and developing team members.Sales Performance & Strategy: Monitoring and analyzing sales performance, identifying areas for improvement, and developing strategies to maximize profitability and achieve objectives. This might involve setting sales plans, monitoring trends, and preparing sales reports.Customer Service & Operations: Ensuring the team provides high-quality customer service, expert travel advice, and tailored solutions, while also managing and resolving issues and complaints.Collaboration & Communication: Working closely with other departments (e.g., operations, product development) to ensure seamless service delivery and aligning departmental goals. Maintaining effective relationships and communication with clients and vendors is also crucial.

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