Digital Sales Professional

20 hours ago


Antipolo City, Calabarzon, Philippines beBeeCustomer Full time ₱175,440 - ₱328,960
Job Summary

The ideal candidate will have a strong passion for delivering exceptional customer experiences and driving sales growth. This role offers the opportunity to develop valuable skills, work with a variety of products, and contribute to a dynamic team.

Key Responsibilities:
  • Engage with customers through multiple channels, providing prompt and professional support.
  • Identify opportunities to upsell and cross-sell products, while ensuring seamless purchase decisions.
  • Efficiently handle order-related inquiries, shipping updates, returns, and refunds.
  • Develop a personalized approach that reflects each brand's unique voice and standards.
  • Share feedback and insights to enhance customer satisfaction and internal processes.
Requirements:
  • A minimum of 1 year of experience in e-commerce, customer service, or sales support is required.
  • Superb written and verbal communication skills are essential.
  • Familiarity with CRM platforms like Shopify, Zendesk, Gorgias, or similar tools is a plus.
  • Candidates should be calm under pressure, comfortable with multitasking, and detail-oriented.
  • Self-motivation and a solution-focused approach are highly valued.

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