Support Services Supervisor

7 days ago


Manila, National Capital Region, Philippines Dexcom Full time

Dexcom is a global leader in continuous glucose monitoring (CGM). We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable.

As a Supervisor, Technical Support, you will lead a team that interacts with patients, parents, and caregivers for people affected by diabetes that use Dexcom products. Your team's assistance gives the entire family a sense of comfort and ability to move forward with their lives in a positive and productive way.

Essential Duties and Responsibilities:
  • Lead and motivate the Technical Support team: Provide performance feedback and coaching for members of the team with a focus on quality and service effectiveness, Dexcom products, regulatory guidelines, and high standards of customer experience.
  • Meet or exceed monthly, quarterly, and annual department metrics.
  • Deliver action plans to your Manager on how to achieve performance standards.


  • Manila, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full time

    About CitcoThe Citco group of companies (Citco) is a network of independent companies worldwide for over 70 years, all of which are leading providers of asset-servicing solutions to the global alternative investment industry. With $1.8+ trillion in AuA and operations across 36 countries with over 50 office locations.For decades, industry publications have...


  • Manila, National Capital Region, Philippines ORION CEPHEID, INC. Full time

    We require a skilled Support Services Operations Supervisor to oversee our customer support operations. In this role, you will be responsible for overseeing and assessing customer service staff activities, strategizing daily operations, and assisting staff with duties where required.The ideal candidate will have experience leading teams, training staff in...


  • Manila, National Capital Region, Philippines RHD Daiso-Saizen, Inc. Full time

    Merchandising Support Services Supervisor, you will lead a team responsible for merchandising execution, inventory management, and display compliance. You will work closely with store management, vendors, and corporate teams to optimize store layouts and product presentations, ultimately enhancing the shopping experience and driving sales.Supervise and...


  • Manila, National Capital Region, Philippines Neksjob Full time

    Operational Support Supervisor Job DescriptionNeksjob is a dynamic company that provides innovative customer service solutions. We are seeking an experienced Operational Support Supervisor to join our team.The successful candidate will be responsible for:Overseeing the daily activities of a team of customer service representativesProviding mentorship and...


  • Manila, National Capital Region, Philippines ORION CEPHEID, INC. Full time

    We are looking to hire an exemplary Customer Support Supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.Responsibilities:- Overseeing and assessing customer service staff activities, and providing them with regular...


  • Manila, National Capital Region, Philippines ORION CEPHEID, INC. Full time

    We are looking to hire an exemplary Customer Support Supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.Responsibilities:- Overseeing and assessing customer service staff activities, and providing them with regular...


  • Manila, National Capital Region, Philippines ORION CEPHEID, INC. Full time

    We are looking to hire an exemplary Customer Support Supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.Responsibilities:- Overseeing and assessing customer service staff activities, and providing them with regular...


  • Manila, National Capital Region, Philippines IT by Design Philippines Inc. Full time

    Job Title: Support Team SupervisorJob Summary:We are seeking an experienced Support Team Supervisor to lead a team of system administrators and engineers at IT by Design Philippines Inc. The ideal candidate will have strong technical knowledge and leadership skills to manage day-to-day operations and ensure high service standards.The Support Team Supervisor...


  • Manila, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full time

    About CitcoThe Citco group of companies (Citco) is a network of independent companies worldwide for over 70 years, all of which are leading providers of asset-servicing solutions to the global alternative investment industry. With $1.8+ trillion in AuA and operations across 36 countries with over 50 office locations.For decades, industry publications have...


  • Manila, National Capital Region, Philippines WNS Global Services, Inc. Full time

    We are currently hiring for a Customer Service Supervisor position at WNS Global Services, Inc.The successful candidate will have experience in customer service and team leadership and be able to drive results-oriented teams.Key Accountabilities:Supervise and coordinate customer service activities to ensure timely and effective resolution of client...


  • Manila, National Capital Region, Philippines Concerted Management Corporation Full time

    About UsConcerted Management Corporation, the support group of Motortrade Nationwide Corporation—the number one motorcycle dealer in the Philippines—is responsible for ensuring that all Motortrade branches nationwide receive seamless and reliable IT services. Our mission is to empower our business operations by providing top-notch IT support, systems...


  • Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time

    About the RoleThis is an exciting opportunity to join our team as a Service Delivery Supervisor. As a supervisor, you will play a key role in coordinating and supervising daily activities of a technical or production team/unit.Your main responsibilities will include:Direct phone-based customer interaction to answer and resolve a wide variety of...


  • Manila, National Capital Region, Philippines Lazada E-Services Philippines, Inc Full time

    About the Responsibilities: As a Hub Supervisor at Lazada E-Services Philippines, Inc., you will be responsible for the following:Oversee the operational efficiency and service delivery of the hub.Manage day-to-day operations, ensuring compliance with operational policies.Optimize processes to enhance productivity and service quality.Collaborate closely with...


  • Manila, National Capital Region, Philippines Neksjob Corporation Full time

    We are seeking a Service Excellence Supervisor to lead our customer service team in delivering exceptional customer experiences. As a key member of our team, you will be responsible for ensuring that our customer service representatives provide high-quality support to our customers.Key ResponsibilitiesSupervise and coordinate daily operations of customer...


  • Manila, National Capital Region, Philippines Dash Living Full time

    Regional Customer Service Supervisor oversees daily customer service operations across multiple regions. Reporting to the Head of Customer Service, the role ensures service quality, compliance, and performance by managing the online reception and customer service teams.Key responsibilities include monitoring guest service KPIs, managing 24/7 team rosters,...

  • Banquet Supervisor

    1 week ago


    Manila, National Capital Region, Philippines Sodexo On- Site Services Philippines, Inc. Full time

    About the roleSodexo On-Site Services Philippines, Inc. is seeking an experienced Banquet Supervisor to join our team in Taguig City, Metro Manila. This is a full-time position that will play a crucial role in delivering exceptional banquet services to our valued clients.What you'll be doingOversee the daily operations of the banquet department to ensure...


  • Manila, National Capital Region, Philippines CEBU GENERAL SERVICES INC.-NCR Full time

    Key Responsibilities:Guest Service: Provide exceptional service to guests or clients, addressing inquiries, and resolving issues in a professional and courteous manner.Facilities Management: Ensure the cleanliness and maintenance of facilities, including restocking supplies, managing waste, and performing routine inspections to uphold high standards.Event...


  • Manila, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full time

    Citco International Support Services Limited-Philippine ROHQ provides asset-servicing solutions to the global alternative investment industry. We operate across 36 countries with over 50 office locations, offering opportunities for professionals to work globally.Fund Administration is our core business, with a highly respected alternative asset and...


  • Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time

    Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. Employees in jobs labeled with SCA must support a government Service Contract Act (SCA) agreement.Coordinates, supervises and is...


  • Manila, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full time

    About Citco International Support Services Limited-Philippine ROHQWe are a leading provider of asset-servicing solutions to the global alternative investment industry. With operations across 36 countries and over 50 office locations, we offer opportunities for graduates and seasoned professionals to work across the world.Fund Administration is our core...