Travel Solutions Expert

7 hours ago

Ayala Alabang, National Capital Region, Philippines beBeeCustomerService Full time ₱961,315 - ₱1,271,955
Travel Solutions Expert

We are seeking a skilled Travel Solutions Expert to join our team. As a key customer touchpoint, you will be responsible for providing exceptional reservation solutions in multiple languages for all contacts.

  • Provide personalized and efficient service driven by the guest's needs.
  • Champion Brand Hearted behaviors by demonstrating knowledge, passion, and pride in representing our global and culturally diverse guest base.
  • Consistently meet or exceed performance expectations as set by management.
  • Build strong rapport with guests through active listening and delivering a warm and friendly guest experience.
Required Skills & Qualifications
  • A high school diploma is preferred but not required.
  • Previous call center experience in a sales capacity (non-scripted environment) or other call handling experience is preferred.
  • Hotel/travel experience is desired.
  • Strong customer service and sales skills are essential, with the ability to balance sales with service.
  • Strong bilingual communication skills – listening, written, verbal – are necessary.
  • Social intelligence – empathy, self-awareness, cultural sensitivity – is also required.

This role requires a passion for learning and developing yourself in an ever-evolving environment. If you are a motivated individual who enjoys working with people and providing exceptional service, we encourage you to apply for this exciting opportunity.

Benefits
  • The opportunity to work in a dynamic and growing industry.
  • The chance to develop your skills and expertise in a supportive environment.
  • A competitive salary and benefits package.

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