Digital Influencer Chat Representative

2 weeks ago

Porac, Philippines beBeeCustomerEngagement Full time ₱2,500,000 - ₱4,200,000

Job Title: Customer Engagement Specialist for Digital Influencers

", "About the Role:", "

We are seeking an elite Customer Engagement Specialist to represent high-profile digital influencers by engaging with their audiences through real-time online chat. The ideal candidate is emotionally intelligent, excels at building rapport, and is skilled at upselling digital products and services.

", "Key Responsibilities:", "
  • ", "
  • Engage with fans and followers on behalf of digital influencers via online chat platforms, ensuring a positive, personalized experience.", "
  • Identify opportunities to upsell premium content, subscriptions, and exclusive offers in a natural, customer-focused manner.", "
  • Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.", "
  • Maintain detailed records of conversations and transactions in CRM systems.", "
  • Collaborate with team members to optimize chat strategies and share best practices.", "
  • Uphold the highest standards of professionalism and confidentiality at all times.", "
", "Ideal Candidate Profile:", "
  • ", "
  • Proven experience in customer support, sales, or chat moderation, preferably within the BPO sector.", "
  • Exceptional written communication skills and the ability to multitask across multiple chat sessions.", "
  • High emotional intelligence and a genuine passion for customer engagement and satisfaction.", "
  • Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.", "
  • Track record of meeting or exceeding sales targets in a fast-paced environment.", "
  • Familiarity with CRM tools and online chat software.", "
  • Ability to work independently and as part of a remote team.", "
", "Benefits:", "
  • ", "
  • A competitive fixed rate plus commission on upsells and conversions.", "
  • Opportunities for advancement and performance-based bonuses.", "
", "Why Join Us?", "
  • ", "
  • Work remotely with flexible scheduling options.", "
  • Represent high-profile digital influencers and help grow their online communities.", "
  • Be part of a dynamic, supportive team that values innovation and results.", "
  • Access to ongoing training and professional development.", "
", "

If you are a motivated customer support or sales professional with a passion for online engagement and upselling, we want to hear from you.

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