
Healthcare Customer Service Liaison
1 week ago
The Healthcare Account Representative plays a pivotal role in delivering exceptional customer experiences. They respond to inquiries, resolve issues, and foster positive relationships with customers.
Key Qualifications:- Bachelor's degree or equivalent
- Fresh graduates/entry-level professionals specializing in BPO/Call Center
- Superior communication skills
- Above-average English language proficiency
- Exceptional interpersonal skills
- Strong analytical and problem-solving abilities
- Effective comprehension skills
- Basic knowledge of Microsoft Office applications
- Respond to customer inquiries and concerns in a timely and professional manner
- Resolve customer complaints and issues efficiently
- Maintain accurate records of customer interactions
The successful candidate will be evaluated on their ability to meet sales targets, maintain high levels of customer satisfaction, and contribute to the overall growth of the organization.
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