Virtual Assistance Leadership Role

1 day ago

Caloocan City, National Capital Region, Philippines beBeeLeadership Full time ₱384,000
Job Description">

VA Team Lead

This role is responsible for managing a team of virtual assistants and overseeing their performance to ensure client satisfaction. The ideal candidate will have experience in leadership, coaching, and problem-solving.

Key Responsibilities:

  • Manage and grow the company's clients and oversee a team of virtual assistants.
  • Coach assistants in delivering high-quality support and create personalized development plans for each assistant.
  • Track and improve key performance metrics including response times and client satisfaction.
Requirements

Skills and Qualifications:

  • Proven EA/VA Experience - Demonstrated experience working as a Virtual Assistant or Executive Assistant for international clients.
  • Client Success Experience - Proven ability to ensure client satisfaction and build lasting professional relationships.
  • Team Coordination Experience - Any experience coordinating, mentoring, or supporting other people in achieving their goals.
  • Excellent English Communication - Professional-level written and verbal English for executive interactions.
  • Success-Oriented Mindset - Understanding of what drives both client satisfaction and employee success.

Preferred Qualifications:

  • Leadership mindset and experience in guiding others.
  • Eagerness to learn and grow with the company.
  • Ability to work at startup speed and adapt to changing priorities.
  • Sharp attention to detail and quick comprehension.
What We Offer

Benefits:

  • Fixed monthly salary + allowances.
  • HMO coverage.
  • Paid Time Off.
  • 13th month pay.
  • Government benefits (SSS, PhilHealth, PAG-IBIG).
  • 9 PM - 6 AM shift (subject to change).

Path to Growth:

  • Internal mobility and skill development opportunities within the company.
  • Opportunities to explore roles in team management, operations, client success, training & development, and project management.

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