NetSuite Service Desk Manager

The NetSuite Administrator will manage, maintain, and enhance the NetSuite platform. This role will focus on ensuring the system operates effectively and efficiently while supporting the technical needs of our business operations. The ideal candidate will have a strong technical background, a proactive mindset, and excellent problem-solving skills.Roles and...

As a NetSuite Administrator at S Universe | NetSuite Alliance Partner, you will play a pivotal role in managing and maintaining the NetSuite platform. This dynamic position requires a strong technical background, a proactive mindset, and excellent problem-solving skills.Key ResponsibilitiesManage and maintain system configuration, data integrity, and user...

Are you a skilled Technical Lead looking for a new challenge? Join our team at NetSuite and lead the way in developing innovative cloud-based ERP solutions. As a Technical Lead, you will be responsible for guiding cross-functional teams to deliver high-quality products.About the RoleWork closely with other development teams, testing and automation engineers,...

Direct message the job poster from IT Group, Inc.Head of Human Capital and Admin @ IT Group, Inc. | Tech Recruitment, HR PoliciesDUTIES & RESPONSIBILITIESOperational TasksMaintains and updates knowledgebase across all products.Proactively discusses with the team any customer satisfaction issues, and reports the same to the Head of SOC.Provides insight to...

Service Desk and SupportProvides direct first level of support via telephone, email, web or any other means, such as:Answering RFIsApp navigationOnsite and remote assistanceInitial troubleshooting using the KB as referencePassword resets and ticket routingEscalation to Level 2, 3 and principal when neededMonitors premium hours spent/ renewal of managed...

NetSuite Makati, National Capital Region, PhilippinesTechnical Product ManagerCome and join us Oracle NetSuite is looking for an outstanding, tech-savvy, and hard-working product leader to drive and manage the UI customization components of our innovative SuiteCloud Platform. As a Senior Product Manager for this area, you will develop a detailed...

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionAn IT Service Desk - Tier 2 Technician provides advanced technical support for more complex issues that Tier 1 cannot resolve. They handle escalated incidents, perform in-depth troubleshooting, and work on problems related to hardware, software, and network systems. Tier 2 technicians may...

This role will play a key part in ensuring NetSuite's compliance with regulatory requirements and industry standards.Job DescriptionMain Responsibilities:Perform third-party due diligence reviews and security & privacy compliance assessmentsManage security and privacy compliance projectsDesign remediation plans with process ownersAssist in building...

This IT Operations Manager role requires end-to-end involvement in the design, development and execution of application and infrastructure performance benchmarking for NetSuite.Key ResponsibilitiesDesigning and creation of synthetic data sets, as well as execution and reporting of performance test results.Collaboration with engineers from various teams to...

SuiteCloud Platform Opportunities:We are seeking an experienced Technical Product Manager to join our team at NetSuite. As a key member of our organization, you will be responsible for driving the development and management of our innovative SuiteCloud Platform. This is an exciting opportunity to shape the future of our platform and deliver value to our...

NetSuite Makati, National Capital Region, PhilippinesOracle NetSuite is the leading integrated cloud business software suite, which combines business accounting, ERP, CRM, and ecommerce software. NetSuite helps companies manage core business processes with a single, fully-integrated system in the cloud.Picture yourself building a successful career at Oracle...

NetSuite Makati, National Capital Region, PhilippinesSenior Software Developer1 day ago Be among the first 25 applicantsOracle-NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM, and ecommerce software. NetSuite helps companies manage core business processes with a single, fully integrated system in the...

NetSuite Makati, National Capital Region, PhilippinesSoftware Engineer - JavaOracle-NetSuite is the leading integrated cloud business software suite, which combines business accounting, ERP, CRM and ecommerce software. NetSuite helps companies manage core business processes with a single, fully-integrated system in the cloud.Picture yourself building a...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...

Security and Privacy Compliance Program ManagerNetSuite Makati, National Capital Region, PhilippinesThis position will support the Security and Privacy Compliance Department with the establishment and maintenance of all compliance programs within the company. One of the key projects for the position is to perform due diligence reviews for NetSuite partners...

**Job Responsibilities**The Service Desk Operations Leader will oversee the daily operations of the service desk, ensuring efficient and effective service delivery. Key responsibilities include:Managing the service desk team to achieve high-quality service standards.Identifying and implementing process improvements to enhance customer experience.**Key...

Key Qualifications:To be successful as an IT Service Desk Manager, you will need to possess excellent communication and problem-solving skills, as well as strong experience in service desk and customer service. You should also be proficient in tools such as ServiceNow and Microsoft applications, and knowledgeable in ITIL4.

Key ResponsibilitiesSolving Complex Problems: Investigate and reproduce customer-reported issues, resolve them as per defined service level agreements, and validate and certify peer engineers' work to achieve a high-quality product.Analyze potential customer workflows and scenarios to ensure seamless integration.Implement database schema, business logic, and...

Software Engineer (DevOps - Performance Testing)NetSuite Makati, National Capital Region, PhilippinesEnd-to-end involvement in the design, development and execution of application and infrastructure performance benchmarking for NetSuite. As a member of the team, you will be involved in building a lab environment and reporting on the performance of the...

IT Service Desk - URDU Bilingual | Quezon City | OnsiteThe Hird Corp.₱30-60K [Monthly] On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time ShareJob DescriptionWe are actively recruiting an experienced IT Service Desk Representative to provide crucial technical support to our end users. This position necessitates proficiency in both Urdu and English,...