NetSuite Specialist
4 weeks ago
Provides direct first level of support via telephone, email, web or any other means, such as:
Answering RFIs
App navigation
Onsite and remote assistance
Initial troubleshooting using the KB as reference
Password resets and ticket routing
Escalation to Level 2, 3 and principal when needed
Monitors premium hours spent/ renewal of managed support and services.
Receives, logs and updates incident reports and service requests; reports recurrence of incidents of the same nature.
Tracks follow-ups and service deliveries of logged requests.
Configures and maintains of service desk system; provides access management.
Coordinates with principal partners and Technical Managers for L3 and L4 technical support and management of incidents.
Interprets schematics to determine the best solution to incidents and requests for change.
SKILLS
Oral Expression — Talking to others to convey information effectively.
Oral Comprehension - ability to listen and understand information and ideas presented through spoken words.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Written Expression — Communicating effectively in writing as appropriate for the needs of the audience.
Service Orientation — Actively looking for ways to help people.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Coordination and Collaboration — adjusting actions in relation to others' actions.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Time Management — Managing one's own time and the time of others. Ability to hit deadlines and finish projects based on committed timeline.
EDUCATIONAL BACKGROUND
Must have a degree in Engineering or any Computer Science-related courses
PREVIOUS WORK EXPERIENCE
Must have at one 5years experience in NetSuite
NetSuite certifications/CPA is a high plus
-
DevOps Performance Specialist
1 day ago
Makati City, National Capital Region, Philippines NetSuite Full timeWe are seeking a DevOps Performance Specialist to join our team at NetSuite. As a member of our team, you will be involved in building a lab environment and reporting on the performance of the NetSuite application and infrastructure.ResponsibilitiesMust have at least 2 years of applied and proven load performance testing experience using industry standard...
-
NetSuite Technical Specialist
1 day ago
Makati City, National Capital Region, Philippines OpenText Full timeThe NetSuite Technical Specialist at OpenText plays a vital role in delivering cutting-edge ERP solutions to our clients. As a senior member of our team, you will provide expert technical guidance on NetSuite ERP, conduct comprehensive requirements gathering, and collaborate with technical teams for customizations. Your expertise in integrating NetSuite with...
-
Product Management Specialist
1 day ago
Makati City, National Capital Region, Philippines NetSuite Full timeSuiteCloud Platform Opportunities:We are seeking an experienced Technical Product Manager to join our team at NetSuite. As a key member of our organization, you will be responsible for driving the development and management of our innovative SuiteCloud Platform. This is an exciting opportunity to shape the future of our platform and deliver value to our...
-
System Configuration Specialist
2 days ago
Quezon City, National Capital Region, Philippines S Universe | NetSuite Alliance Partner Full timeThe ideal candidate for this position will have experience working with NetSuite and possess strong technical skills. In this role, you will partner with cross-functional teams to understand their needs and translate them into system solutions.ResponsibilitiesCollaborate with teams to identify and implement process improvements.Develop and maintain detailed...
-
ERP Implementation Specialist
6 days ago
Makati City, National Capital Region, Philippines FasttrackSolutions Full timeAbout the RoleWe are seeking a highly skilled ERP Implementation Specialist to join our team at FasttrackSolutions. As an ERP Implementation Specialist, you will be responsible for implementing software in Cloud Technology with a Certified Oracle Netsuite or Salesforce Partner.You will receive onboarding training from the Netsuite Learning Cloud Portal,...
-
IT Compliance Specialist
1 day ago
Makati City, National Capital Region, Philippines NetSuite Full timeThe Senior Security and Privacy Compliance Program Manager will support the Security and Privacy Compliance Department with the establishment and maintenance of all compliance programs within the company.ResponsibilitiesMain Responsibilities:Perform third-party due diligence reviews and security & privacy compliance assessmentsManage security and privacy...
-
Technical Support Specialist
5 days ago
Quezon City, National Capital Region, Philippines Ayuda Business Management Solutions Inc. Full timeCompany Overview">Ayuda Business Management Solutions Inc. is a leading provider of business management solutions, and we're seeking a highly skilled Technical Support Specialist to join our team.">Job Description:">">Provide direct first-level technical support via various communication channels, including telephone, email, and web.">Analyze and resolve...
-
ERP Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Norde International Distributors Full timeJob Summary:The ERP Functional Specialist is responsible for optimizing and maintaining the company's ERP system, ensuring efficient business operations and data management.Key Responsibilities:>Manage and update the Acumatica ERP system to improve operational efficiency.>Analyze business processes and recommend ERP system enhancements.>Provide training and...
-
ERP Operations Specialist
9 hours ago
Quezon City, National Capital Region, Philippines Norde International Distributors Full timeJob Title: ERP Operations SpecialistAbout UsNorde International Distributors is a leading provider of business solutions. We are seeking an experienced ERP Operations Specialist to join our team.Job DescriptionWe are looking for a highly skilled and motivated individual to manage and maintain our Acumatica ERP system. The successful candidate will be...
-
HubSpot Marketing Automation Specialist
5 days ago
Quezon City, National Capital Region, Philippines Outsourced Full timeAbout the RoleThis is an exciting opportunity to join our team as a HubSpot CRM Specialist. In this role, you will be responsible for administering our HubSpot system, ensuring data integrity, and developing marketing automation workflows.You will work closely with our Marketing and IT teams to integrate HubSpot with NetSuite and other CRM systems. Your...
-
Accounting Specialist
6 days ago
Makati City, National Capital Region, Philippines FasttrackSolutions Full time3 days ago Be among the first 25 applicantsDirect message the job poster from FasttrackSolutionsHR Specialist | HR Generalist | Registered PsychometricianJob specifications:Bachelor's degree in Accountancy/ Finance/ Banking or any related fieldExcellent written, verbal and presentation skills.1 year of working experience in business process particularly in...
-
Netsuite Support Manager
1 day ago
Quezon City, National Capital Region, Philippines IT Group, Inc. Full timeJob SummaryThe Customer Experience Specialist role is responsible for providing exceptional customer support and leading a team of support engineers to ensure seamless delivery of services to clients.About the Role:Lead a team of support engineers to provide timely and effective resolution to customer queries.Maintain and update knowledge base to ensure...
-
Programme Management Specialist
16 hours ago
Quezon City, National Capital Region, Philippines Intogreat Solutions Full timeOur ideal candidate is a skilled Enterprise Project Coordinator who can navigate complex projects and ensure seamless execution.Strong experience in Oracle, with NetSuite or other ERPs a bonusProven track record of delivering projects on time and within budgetAbout the Job:This role offers a genuine hybrid working model, relocation & sponsorship costs...
-
CRM System Administrator
5 days ago
Quezon City, National Capital Region, Philippines Outsourced Full timeKey ResponsibilitiesAs a HubSpot CRM Specialist, your primary responsibilities will include:Managing user permissions, workflows, and data integrity within HubSpotDeveloping, implementing, and maintaining marketing automation workflows, email marketing campaigns, and lead nurturing processes within HubSpotEnsuring effective integration of HubSpot with...
-
HubSpot CRM Specialist
5 days ago
Quezon City, National Capital Region, Philippines Outsourced Full timeOutsourcedNegotiableOn-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeShareJob DescriptionDescriptionJob SummaryOur company is looking for a HubSpot CRM Specialist (Internal Hiring) who'll be part of our Compliance Team.About Us:Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some...
-
Technical Consultant
22 hours ago
Makati City, National Capital Region, Philippines OpenText Full timeJob DescriptionThe Lead Consultant for NetSuite is an individual contributor who will perform the technical leadership role in projects and has expertise in integrating NetSuite ERP with the customer's EDI solution. This requires comprehensive knowledge of P2P and O2C modules, as well as strong analytical and problem-solving skills.Key...
-
IT Financial Systems Specialist
2 days ago
Mandaluyong City, National Capital Region, Philippines Remitly, Inc. Full timeAbout Remitly, Inc.We're a fast-growing fintech company that's changing the way people send money across borders. Our IT team is looking for an experienced Systems Analyst to join our finance and legal systems group.As a key member of our team, you'll help design and implement financial processes to support procurement, accounting operations, financial...
-
Procurement Specialist
1 week ago
Makati City, National Capital Region, Philippines Penbrothers Full timePEN25693Job DescriptionA Procurement specialist who will support our growing day-to-day procurement activities including processing invoices, reconciling purchase orders, and collaborating with the finance department to ensure accurate financial records. The ideal candidate will have proficiency in the use of Netsuite in preparation for our potential...
-
HubSpot CRM Professional
5 days ago
Quezon City, National Capital Region, Philippines Outsourced Full timeJob DescriptionWe are seeking a highly skilled HubSpot CRM Specialist to join our Compliance Team. As a key member of our team, you will be responsible for the day-to-day administration of our HubSpot system, ensuring it runs smoothly and efficiently.Your primary focus will be on managing user permissions, workflows, and data integrity within the platform....
-
ERP Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Norde International Distributors Full timeDUTIES & RESPONSIBILITIES:- Optimize, maintain, manage, and update the Acumatica ERP system, MIS operational procedures, and other information systems utilized by the company. - Analyze existing operations, protocols, and processes, and make improvement plans. - Collaborate with other departments to schedule and coordinate upgrades, automation, and...