
Senior Financial Support Specialist
3 days ago
We are seeking a highly skilled professional to join our team as a Financial Support Specialist. As a key member of our organization, you will play a critical role in providing financial assistance to our clients through distributor/retailer backup retrieval, collections, and transaction processing.
The ideal candidate will have a strong background in Trade Promotion Management, preferably with 1 year of experience in the industry. A background or education in Accounting is also essential. Business level English fluency is required, and knowledge of SaaS products, including Excel, PowerPoint, and G-Suite, is preferred.
Key Responsibilities:- Navigate distributor, direct, and logistics portals to gather backup documentation.
- Maintain an Excel spreadsheet that tracks missing deduction backup items.
- Communicate with engineers when the web scraper does not work as expected.
- Maintain manuals for each distributor and direct account, explaining the details of their customer portals.
- Create and send email reports to clients with status updates twice a month.
- Assist with ad hoc analysis and reporting.
- Take responsibility for department goals by accepting new duties and finding opportunities for improvement within the Customer Success – Technology Enabled Services department.
- Strong understanding of Trade Promotion Management principles and practices.
- Excellent communication and interpersonal skills.
- Able to work independently and collaboratively as part of a team.
- Highly organized and detail-oriented.
- Familiarity with Microsoft Office Suite, particularly Excel.
- Experience working in a fast-paced environment with multiple priorities.
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Senior Financial Planning Specialist
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Senior Financial Operations Specialist
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