
Remote Appointment Coordinator
1 week ago
Key Responsibilities:
- Establish connections with potential clients through phone calls, emails, and other communication channels to set up appointments.
- Manage inbound calls in a professional manner, respond to inquiries, and convert incoming leads into scheduled meetings.
- Provide accurate product or service information and ensure callers receive prompt assistance.
- Schedule appointments or meetings between prospects, sales teams, and local dealers by coordinating schedules and ensuring smooth transitions.
- Evaluate and qualify leads to guarantee seamless handovers for the sales team.
- Maintain accurate records of prospect interactions and appointment statuses in a CRM system.
- Follow up with prospects via phone calls and emails to confirm appointments and reschedule as needed.
- Offer regular updates and reports on call activities, appointment outcomes, and any challenges encountered during the process.
- Strive for continuous improvement by actively seeking feedback and participating in training sessions to enhance appointment-setting techniques and overall performance.
Qualifications and Requirements
- A minimum of 1 year's experience in appointment setting is required.
- A high school diploma or equivalent is necessary; a degree in Business, Marketing, or a related field is preferred.
- Excellent verbal and written communication skills with the ability to articulate value propositions effectively.
- Familiarity with HubSpot CRM software and digital communication tools.
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