Remotely Supported Client Advocate

7 days ago

Tanauan, Calabarzon, Philippines beBeeCaseManagement Full time $1,700 - $2,200

As a skilled Case Manager, you will be responsible for providing remote support to clients across all stages of treatment.

Key Responsibilities
  • Serve as the primary point of contact for assigned clients and their families to enhance treatment outcomes.
  • Coordinate all in-person and virtual therapy and psychiatric appointments, including proactive communication with providers.
  • Document all appointments and ensure accurate calendar management.
  • Track and report no-shows, cancelations, and reschedules; notify Finance of applicable charges.
  • Monitor client participation in scheduled services and follow up on attendance, engagement, and missed appointments.
  • Coordinate client intakes and discharges, ensuring accurate and timely completion of documentation.
  • Identify barriers and needs across housing, education, transportation, healthcare, legal services, and social determinants of health, and provide linkage to resources.
  • Maintain ongoing communication and documentation regarding care coordination efforts, referrals, and community partnerships.
  • Actively participate in interdisciplinary team meetings to review and support treatment plan goals.
  • Escalate urgent or critical issues (e.g. safety concerns, sudden disengagement) to the Clinical Director immediately.
  • Uphold professional ethics and confidentiality standards in all communications and records.
  • Utilize electronic systems to track and report client-related activities.

Requirements

  • 2+ years of experience in behavioral health, social services, or case management.
  • Strong written and verbal communication skills.
  • Proficiency in Google Workspace and/or Microsoft Office.
  • Reliable high-speed internet and ability to work from a secure remote location.
  • Ability to obtain a Level One Fingerprint Clearance Card.

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