Customer Service Assistant Manager

1 month ago


Sto Tomas Tanauan Lipa City, Philippines ICareerup, Inc. Full time

About the Role:

We are seeking a skilled Customer Service Assistant Manager to join our team at ICareur Inc. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our customer service department. This role requires excellent analytical skills, attention to detail, and strong communication and interpersonal skills.

Key Responsibilities:

  • Lead a team of customer service representatives to ensure exceptional customer service.
  • Develop and implement customer service strategies to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to resolve customer complaints and issues.
  • Provide training and coaching to customer service representatives to improve their skills and performance.

Requirements:

  • A minimum of 3 years of supervisory experience in a manufacturing company.
  • Excellent analytical skills and attention to detail.
  • Strong communication and interpersonal skills.
  • High knowledge and experience in Excel Application and other MS applications.

About ICareur Inc.:

ICareur Inc. is a dynamic company that values exceptional customer service. We are committed to providing our customers with the best possible experience and are seeking a skilled Customer Service Assistant Manager to join our team.



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