Customer Service Assistant Manager
1 month ago
About the Role:
We are seeking a skilled Customer Service Assistant Manager to join our team at ICareur Inc. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our customer service department. This role requires excellent analytical skills, attention to detail, and strong communication and interpersonal skills.
Key Responsibilities:
- Lead a team of customer service representatives to ensure exceptional customer service.
- Develop and implement customer service strategies to improve customer satisfaction and loyalty.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Provide training and coaching to customer service representatives to improve their skills and performance.
Requirements:
- A minimum of 3 years of supervisory experience in a manufacturing company.
- Excellent analytical skills and attention to detail.
- Strong communication and interpersonal skills.
- High knowledge and experience in Excel Application and other MS applications.
About ICareur Inc.:
ICareur Inc. is a dynamic company that values exceptional customer service. We are committed to providing our customers with the best possible experience and are seeking a skilled Customer Service Assistant Manager to join our team.
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