Customer Service Representative

1 month ago

Mandaluyong City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS INC Full time

**Job Title:** Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Service Representative. As a key member of our team, you will be responsible for providing excellent customer service, ensuring a smooth customer experience, and contributing to the growth and success of our business.

"We take pride in providing personalized service to each and every one of our customers," said [Company Name]. "Our Customer Service Representatives play a vital role in achieving this goal, and we are committed to supporting their ongoing development and success."

Key Responsibilities:

  • Greeting Customers: Welcoming and engaging with customers who enter the store, demonstrating a friendly and approachable demeanor.
  • Cash Handling: Managing cash transactions accurately and efficiently, maintaining a clean and organized workspace.
  • Product Assistance: Assisting customers in finding products, answering questions, and providing recommendations.
  • Administrative Tasks: Completing administrative duties, such as data entry and inventory management.
  • Team Collaboration: Sharing knowledge and best practices with colleagues, promoting a positive and supportive team environment.

About TOPSERVE SERVICE SOLUTIONS INC

With over 25 years of experience serving various industries, including AVIATION, LOGISTICS, TELECOMMUNICATION, RETAIL, MARKETING, ADMINISTRATIVE, BANKING AND FINANCE, PHARMACEUTICAL, FOOD & HOSPITALITY, HEALTHCARE, GENERAL & MAINTENANCE, MANUFACTURING, PRODUCTION, IT, and TEACHING, we offer a wide range of career opportunities.

Our nationwide offices are strategically located in GMA & Rosario Cavite, Sta. Rosa Laguna, Batangas, and Naga (South Luzon), Pampanga, Clark, Subic, and Pangasinan (North Luzon), Cebu, Bacolod, and Iloilo (Visayas), and Davao, Cagayan de Oro, and General Santos City (Mindanao).

What We Offer:

  • Competitive Salary: A competitive salary based on industry standards, reflecting your skills and experience.
  • Opportunities for Growth: Regular training and development programs to enhance your skills and advance your career.
  • Collaborative Environment: A supportive and inclusive team culture, promoting open communication and teamwork.

Requirements:

  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to engage with customers effectively.
  • Problem-Solving Skills: Ability to think critically and resolve problems independently or as part of a team.
  • Adaptability: Flexibility to adapt to changing situations and priorities, while maintaining a high level of customer satisfaction.

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