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On-Site Customer Advocate

1 week ago

Manila, National Capital Region, Philippines V-Call Center Link Inc. Full time

Voice Account Associate Job Description

About the Role

We are seeking a highly skilled Voice Account Associate to join our team at V-Call Center Link Inc. The successful candidate will have excellent communication skills and the ability to provide top-notch customer support.

Responsibilities

  • Address customer inquiries and resolve concerns in a timely and effective manner.
  • Collaborate with the team to ensure seamless service delivery and maintain high levels of customer satisfaction.
  • Develop strong relationships with customers through empathetic listening and problem-solving skills.

Qualifications

  • Minimum 1 year of experience in a Customer Service Representative role, preferably in a Voice Account setting.
  • Proven ability to communicate effectively and build rapport with customers.
  • Strong problem-solving skills and attention to detail.
  • Flexibility to work on-site in Makati, with consideration for day or mid-shift schedules.

Benefits

As a Voice Account Associate at V-Call Center Link Inc., you will have the opportunity to grow professionally and develop new skills in a dynamic environment. We offer competitive compensation packages and opportunities for advancement.