Senior Client Solutions Specialist

7 days ago


Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time $80,000 - $120,000
Job Overview

The Technical Account Manager plays a pivotal role in the seamless integration of TrustArc products, supporting clients across various scales and fostering robust relationships that drive business growth and retention.

Key Responsibilities:
  • Deliver strategic and tactical client services to complex clients
  • Analyze customer needs and translate them into effective solutions
  • Present and facilitate large group meetings for clients
  • Provide technical assistance and troubleshooting during implementation and deployment
  • Collaborate with the engineering team to scope, prioritize, and manage customer requests
Requirements:
  • Bachelor's degree and 4-7 years of experience in software technical support or account management
  • Demonstrated understanding of technological platforms and web infrastructure
  • Intermediate knowledge of HTML/CSS/JavaScript and debugging tools
  • Exceptional customer relationship skills and ability to work cross-functionally
What We Offer:
  • Competitive compensation package
  • Comprehensive health, vision, and dental care benefits
  • Generous PTO program
  • State-of-the-art computer and welcome package
  • Flexible work-from-home option
  • Ongoing continuing education program
  • Opportunities to participate in philanthropic activities


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