Quality Assurance Team Lead

Job Title: Quality Assurance Team LeadAbout the JobWe are seeking a highly skilled Quality Assurance Team Lead to join our team at The Hird - Philippines. As a key member of our organization, you will be responsible for leading and managing the quality assurance team for the travel account.Responsibilities:Monitor, evaluate, and enhance call quality to...

Job Summary:We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while...

Salary Range: Php25,500 – Php35,000Job Summary:We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and...

On-site - Cebu 3-5 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to...

Job SummaryWe are seeking an experienced quality assurance professional to manage and guide our QA team. The ideal candidate will have a deep understanding of quality assurance principles, contact centre operations, and the ability to drive continuous improvement initiatives.This role involves supervising QA professionals, leading quality-focused projects,...

Job DescriptionAbout IntouchCX, a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results.Key ResponsibilitiesManage quality metrics and reporting tasks associated with production objectives and...

At Neksjob Philippines, we are seeking a skilled and experienced Customer Experience Manager to lead our Quality Monitoring team. As a key member of our organization, you will be responsible for ensuring the highest standards of customer service across all communication channels.The ideal candidate will have a strong understanding of quality assurance...

About the Role:We are seeking an experienced Quality Assurance (QA) leader to head our QA team in monitoring, evaluating, and enhancing customer interactions. This role ensures that our call center operations meet high-quality service standards while driving continuous improvement.Key Responsibilities:Lead the QA team in assessing inbound and outbound calls,...

We require a skilled Quality Assurance Team Lead to oversee our QA team and ensure that we maintain the highest standards of customer service. The successful candidate will have expertise in quality assurance, contact centre operations, and leadership.Key Objectives:The main objectives of this role include:To monitor and evaluate the quality of customer...

Job Title: Quality Assurance Team Lead Salary Range: Php25,500 – Php35,000Job Summary:We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is...

We are seeking a Senior Quality Assurance Professional to join our team at Stark Asia Solutions Inc. As a key member of our quality assurance process, you will be responsible for overseeing the quality assurance process to ensure that our products meet company standards and customer expectations.About Our CompanyStark Asia Solutions Inc. is a leading...

Job Title: Quality Assurance LeadThe Private Advertiser is a leading organization that provides exceptional services to our clients. We are seeking a highly skilled Quality Assurance Lead to lead our quality assurance efforts and implement continuous improvement initiatives.Key Responsibilities:Lead and manage the QA team to ensure compliance with quality...

Hybrid - Cebu 5-10 Yrs Exp Bachelor Full-timeJob DescriptionThe Quality Assurance (QA) Lead is responsible for overseeing and managing the QA team to ensure compliance with quality standards and alignment with organizational goals. This role involves developing, implementing, and continuously improving QA processes, conducting audits, and driving performance...

Job Title: Quality Assurance Team Lead Salary Range: Php25,500 – Php35,000Job Summary:We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is...

Job OverviewAs a Quality Assurance Lead at BEST CAREERS AND OPPORTUNITIES, you will play a crucial role in driving quality initiatives for our Wipro / Client Accounts. This is an exciting opportunity to work with dispersed cross-functional teams on organizational process (re)-design or industry-specific business processes.About the RoleWe are seeking a...

We're looking for a highly skilled Quality Assurance Professional Lead to join our team at TDCX Group. As a key member of our organization, you will be responsible for ensuring the highest standards of quality in our operations.Your primary goal will be to develop and implement effective quality management systems, identify areas for improvement, and provide...

Leadership Quality AssuranceAbout the OpportunityWe are seeking a highly motivated and experienced Quality Assurance Manager to lead our team at The Hird - Philippines. This is a challenging and rewarding role that requires strong leadership, analytical, and communication skills.Key Responsibilities:Lead and manage the quality assurance team for the travel...

Company Profile: Leading manufacturing of miniature and illuminated switches for over half a century.Position: Quality Assurance StaffIndustry: Manufacturing CompanyWork arrangement: Onsite (Monday-Friday)Location: Lapu-lapu, Cebu CitySalary: Php 18,000 (Negotiable)Responsibilities:• Ensure that standards and safety regulations are observed• Address and...

Company Profile: Leading manufacturing of miniature and illuminated switches for over half a century.Position: Quality Assurance StaffIndustry: Manufacturing CompanyWork arrangement: Onsite (Monday-Friday)Location: Lapu-lapu, Cebu CitySalary: Php 18,000 (Negotiable)Responsibilities:• Ensure that standards and safety regulations are observed• Address and...

LOCATION: CEBU CITYJOB TITLE: QUALITY ASSURANCE LEAD (QA)Job Role & Responsibility/Designation: Quality and Process Excellence LeadDelivery Process/ Function Name: QualityEducational Qualification: BE / B Tech/ MBA/ B.Stat from a Premier Institute.Skills ( Must Have)· Program management & change management.· Problem-solving tools/...