
Patient Enrollment Specialist
23 hours ago
Our mission is to provide engaging, compassionate, and life-saving care from home. We are a fast-growing start-up with clinicians, mathematicians, repeat entrepreneurs, and engineers who share a passion for transforming individuals' lives and industries through technology and data.
The RoleYou will own and improve processes to drive growth across our top of funnel marketing function and serve as our inside sales representative for those interested in joining our program. This includes serving as the first point of contact for patients who come to us by way of referral or website, handling questioning and feedback from all consumers who are interested in enrolling, converting patients by enrolling them in our program, navigating financial and subscription plan conversations with patients, ensuring a smooth scalable patient enrollment process, insurance enrollment and credentialing, and handling inbound non-clinical support and enrollment inquiries.
- Serve as the first point of contact for patients who come to us by way of referral or website.
- Handle questioning and feedback from all consumers who are interested in enrolling.
- Convert patients by enrolling them in our program.
- Navigate financial and subscription plan conversations with patients.
- Ensure a smooth scalable patient enrollment process.
- Insurance enrollment and credentialing.
- Handling inbound non-clinical support and enrollment inquiries.
We are looking for talented individuals who exhibit ownership and a growth mindset. The ideal candidate will have:
- 2+ years of experience in an inside sales B2C role with a track record of owning and scaling company processes.
- Strong attention to detail.
- Ability to work in a fast-paced environment with little direction.
- Highly collaborative and excellent written and oral communication skills.
- Inherent growth mindset: you are always focused on improving faster and getting the team to do the same.
Prior experience working remotely would be an asset, as well as experience using technology tools including GSuite, ZenDesk, Slack, and health-tech experience.
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